Sr. Content Designer
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Job Location:
Redlands, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
We help people discover the worlds most powerful mapping software. Using actionable insights to tackle complex challenges you will develop and implement a scalable verbal strategy within our UX design system. Your work will contribute directly to our future-thinking design initiatives across .
With our website being viewed by tens of millions globally join us to help create inspire and influence user-centered design at Esri and beyond!
Responsibilities
- Managing UX interface copy at scale
- Own and create a high-impact forward-thinking vision to help shape the future of how we integrate plain user-focused language around guidance instructions and feedback across and digital experience touchpoints
- Be in the room for project scope and requirements gathering in collaboration with project managers strategists and researchers
- With a deep understanding of user experience you will craft clear concise and compelling text (complex instructional flows button labels navigational items error messages)
- Guidelines and Best Practices
- Shape and maintain a strategy for writing for with and about customer-facing AI systems
- Establish and maintain a UX writing style guide with content writers that ensures consistency in voice tone and terminology across interface experiences
- Demonstrate a hybrid skill set spanning UX writing content design and user experience strategy
- Advocate for accessible and inclusive language ensuring content is comprehensible for everyone anywhere on any device
- Feedback Integration
- Use experiments and feedback to help refine optimize and improve content over time
- Be our UX micro-copy evangelist - have an opinion use your voice mentor others and communicate the value of UX writing
Requirements
- 5 years specializing in writing interface copy and unifying user experiences in a business-to-business (B2B) software company or in the public sector
- Strong knowledge of research testing and analytics tools (such as Adobe Analytics UserTesting Airtable Mouseflow Microsoft Power BI Optimizely)
- Case studies showing impact in B2B B2C or government environments
- Experience with Figma design systems and libraries
- Outstanding written and verbal communication and presentation skills with the ability to make complex ideas understandable
- A clear passion for experimentation and for crafting tactics needed to improve user experience and drive increased performance
- Please include a link to your online portfolio or PDF samples of recent work (Samples must communicate your approach to evidence-driven problem-solving on real-world projects and demonstrate the quantifiable impact of your work)
- Visa sponsorship is not available for this posting; applicants must be authorized to work for any employer in the U.S.
- Bachelors in human-computer interaction user experience interaction design applied social science or a related field
Recommended Qualifications
- Masters in human-computer interaction user experience interaction design applied social science or a related field
- Familiarity with web accessibility standards including I10n i18n and translation
- Knowledge of geographic information system (GIS) technology mapping and analysis applications
- Digital Commerce Customer Onboarding AI system experience
#LI-Hybrid
#LI-OH1
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Information Management
- Proofreading
- Social Intelligence
- Content Quality
- Factual Information
- Video Packages
- Conduct Interviews
- Records Management
- Creative Content
- Editorials
- News Stories
- Newsgathering
- Content Reviews
About Company
Esri’s GIS software is the most powerful mapping & spatial analytics technology available. Learn about Esri’s geospatial mapping software for business and government.
