Controls Engineer IV

POSITION SUMMARY: This position is responsible for acting as a subject matter expert (SME) on Fortnas Technical Support (CS) Team and will manage assist and support existing customers with Controls issues and may also assist with new project builds and deployments.

PRIMARY RESPONSIBILITIES INCLUDE:

• Assisting in supporting Fortnas Controls software packages to our customers.
• Documenting the Controls architecture environment and procedures.
• Assist in creating Controls troubleshooting guides.
• Providing remote support and troubleshooting for new and legacy Controls systems.
• Assisting with root cause investigations and providing recommendations for preventative measures.
• Providing support for small projects remotely and on site.
• Training new and current Client Support Specialists in our Controls software packages and systems
• Providing other support to investigate and troubleshoot issues.
• Collaborating with other team members to foster a team atmosphere.
• Managing support cases in
• Maintaining operational configuration or other procedures.
• Performing periodic performance reporting to support capacity planning.
• Performing ongoing performance tuning hardware upgrades and resource optimization as required.
• Maintaining data center environmental and monitoring equipment.
• Writing revising and verifying process and test procedures.
• Developingdetailed testing deploymentand back-out plans.

REQUIRED QUALIFICATIONS:

• Bachelors degree in engineering computer science or related field or equivalent work experience.
• Intimate knowledge of Fortna Controls software packages; FRC and FortnaPlus.
• Extensive knowledge of conveyor systems and the components of those systems
• Ability to keep up with technology trends and emerging best practices to consistently evolve current solutions.
• Strong aptitude to pick up new tasks and learn new technology quickly.
• Ability to research and quickly become an expert on Controls issues.
• Ability to work in a high-paced highly dynamic environment.
• Ability to work a flexible schedule outside of normal business hours.
• Strong interpersonal organizational time management and problem-solving skills.
• Ability to travel domestically and internationally approximately 5-10% of the time.

DESIRED QUALIFICATIONS:

• Experience delivering conveyor systems.
• VMware experience
• QNX and TwinCat experience
• Experience with Fortnas Level 2 software
• experience

The base salary range for this role is $100700 to $151100. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location level job-related knowledge skills experience and performance.

WORKING CONDITIONS: When duties are performed in a typical office environment extended periods of sitting at a desk and viewing a computer screen will be required. Also required is the ability to talk and hear in person and by telephone; use of hands to handle feel or operate standard office equipment; and ability to reach with hands and arms. Associates are frequently required to walk and stand. The noise level in this work environment is usually quiet. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

When travelling to customer sites essential requirements of this position may require physical presence in various environments and locations. Physical stamina may be required for prolonged standing bending stooping and/or working in cramped quarters. Exposure to potentially dangerous tools and equipment amidst a variety of building materials is probable as is occasional exposure to moving mechanical parts. The noise level in the work environment can vary from being relatively quiet to moderate to excessive. Safety shoes or boots may be required in certain situations. Additional safety clothing including gloves hardhats and devices to protect eyes mouth or hearing will be worn as necessary.

This position description should not be considered all-inclusive.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age color national origin physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status pregnancy or pregnancy-related condition status with regard to public assistance veteran status citizenship status (if authorized to work in the U.S.) or any other characteristic protected by federal state or local addition FORTNA will provide reasonable accommodations for qualified individuals with disabilities.