SM-Global insight Leader (Celonis)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
We are inviting applications for the role of Sr. Manager Global Insights Leader
The Global Insights Leader will act as the primary liaison to facilitate Celonis projects aligned with global objectives. Leading Celonis deployments enhancements and continuous improvements this role collaborates with Global Process Owners Business Units Operations and Digital Technology teams to drive insights and value generation. Key responsibilities include crafting Celonis analyses/views generating insights value creation and overseeing the delivery and tracking of benefit recognition and process adherence for identified transformation initiatives.
Responsibilities
Sound understanding of SAP with the ability to effectively navigate the software and understand the underlying tables
Demonstrated analytical skills to interpret data identify trends and generate actionable insights that contribute to informed decision making
Strong capacity for critical thinking pushing the boundaries and challenging the status quo to drive continuous improvement
Proven ability to collaborate effectively with cross functional teams and communicate to stakeholders with technical and non-technical backgrounds
Experience in developing and implementing systems for tracking benefits derived from process improvements ensuring accurate measurement and reporting of the impact of initiatives.
Adept at driving process changes by effectively communicating insights recommendations and the rationale behind process improvements to stakeholders and facilitating the adoption of new practices within the organization.
Knowledge of query languages such as Celonis PQL YAML SQL or the ability and willingness to learn.
Enable teams to drive process standardization establish internal controls for risk mitigation and accelerate value generation through data-driven insights
Develop and refine Celonis KPIs views and analyses using various query languages including Celonis PQL and YAML occasionally using SQL as needed.
Implement and monitor process improvements measuring the impact on key performance indicators (KPIs).
Foster a culture of continuous improvement by working closely with business teams to understand their needs and challenges and providing them with recommendations to enable data-driven decision-making.
Develop and conduct training sessions for end-users to ensure they are proficient in utilizing Celonis features and interpreting process mining results.
Act as a liaison between business units and the IT department to facilitate the implementation of technical solutions based on Celonis insights.

Qualifications we seek in you!
Minimum qualifications
University degree (i.e. Bachelor) in engineering or business/ economics / finance / marketing / computer science
Advanced degree (i.e Masters) in Business Analytics Data Science Computer Science or MBA highly desired
Relevant work experience
Preferred qualifications
Background in a finance role is a plus
Core functional expertise in procurement
Strong Analytics with Experience in Cost Modelling Preferred (Highly Proficient in Excel)
Proven success in project and process management Experience in large complex matrixed organizations
Fluent in English

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.