Co-op, Infrastructure & Support Services

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 27 days ago

Vacancies: 1 Vacancy

Job Summary

ABOUT US

SickKids Foundation with over 50 years of philanthropic impact in 2023 is Canadas largest charitable funder of child health research learning and care raising over $200 million last year. As a national charity SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids) we are aligned in supporting Precision Child Health (PCH) the future of tailoring medicine to each childs unique traits so SickKids can diagnose faster treat smarter and predict better.

We are driven by our core values of integrity collaboration excellence innovation and inclusion with goals of delivering an unmatched donor experience investing in our people and culture driving innovative and sustainable fundraising and leading in digital charity.

SickKids Foundation is committed to an inclusive culture by embedding equity diversity and inclusion in everything we do. We aim to build awareness and skills in this area both internally and with our partners. Our commitment extends to creating a safe positive work environment. For details on our Equity Diversity & Inclusion commitment please click here.

Were committed to attracting and retaining passionate individuals to help create a healthier future. Thats why SickKids Foundation is looking for a new the Co-op Infrastructure & Support Services.

Position Status:

Co-op Placement Full-time Unpaid (4 months)

The term co-op refers to students who are enrolled in a co-op program in which work experience is a mandatory requirement for graduation. Co-op students are reimbursed for business related expenses up to $700 a month during the term of your placement.

Available: January 2026

Description of the Position:

As a member of the Infrastructure & Support Services team the Co-op Infrastructure & Support Services will provide the highest level of support and deliver IT infrastructure services across the Foundation. Responsibilities include maintaining the infrastructure environment to ensure systems are operational and provide support to all Foundation staff. This position reports to the Manager Infrastructure & Support Services

You will:

Support and maintain systems including desktops/laptops mobile devices printers software remote access networking.
Provide first level response and troubleshoot all IT related issues/errors.
Repair system hardware.
Manage account permissions in Active Directory and Office 365.
Document troubleshoot and resolve issues within ticketing system (JIRA).
Support all major projects within the Infrastructure & Enterprise Architecture Team.
Provides backup support to the Technical Support Team.
Set up new staff with user account computer/phone required software email file permissions etc.
Provide training to staff on the use of IT resources which include Logging in accessing.
Relationship database accessing file server using Office 365 etc.

Qualifications:

While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:

Enrolled in a University degree or Community college diploma in Computer Science Information Technology Systems Administration which requires a co- op placement.
Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
Proficiency in knowledge of Windows 10/11 operating systems
Working knowledge of Microsoft Office suite of software products
PC Hardware and network troubleshooting skills
Ability to work independently with minimal supervision and collaboratively with other Foundation staff.
Ability to work in a changing fast-paced environment with tight deadlines
Excellent at time management and organizational skills; and
A team player.

Were looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you consider joining our team. We look forward to your application.

Hours: 35-hour work week hybrid work model (Tuesday and Wednesday in office. Monday Thursday and Friday remote).

Date Posted: October 15 2025

Available: Internal and External Candidates

Deadline: October 29 2025

Please apply online by visiting our website:

SickKids Foundation is committed to its people and the talents capabilities and perspectives they bring to our mission. We live that commitment by being open and accessible to all by valuing and respecting every individual and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiatives CEO pledge we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black Indigenous communities of colour people with disabilities 2SLBTQIA community and all candidates who may contribute to the further diversification of the Foundations community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at:

ABOUT USSickKids Foundation with over 50 years of philanthropic impact in 2023 is Canadas largest charitable funder of child health research learning and care raising over $200 million last year. As a national charity SickKids Foundation invests in national and international initiatives to benefit c...