Assistant Store Manager, Charlotte
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Hill House is seeking an eager Assistant Store Manager to support the retail team at our upcoming Charlotte NC store and become a pivotal part of our Hill House this role youll serve not only as a brand ambassador but also play a crucial role in supporting the Store Manager with daily operations and client experience to ensure the overall success of the store. This is a full-time position with a retail schedule including weekends.
What Youll Do:
- Drive Excellence in Sales & Service:
- Lead by example on the sales floor playing an active role in engaging with clients ensuring the highest level of service is provided and client experience goals are met.
- Help set and achieve sales targets; proactively implement strategies to drive sales
- Client Development
- Foster an environment where client satisfaction is the top priority implementing CRM initiatives to retain and develop high-potential clients.
- Collaborate with the Store Manager on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
- Operational Leadership:
- Assist the Store Manager in overall store operations: adhering to policies and procedures and maintaining operational and visual merchandising standards to meet brand expectations continually.
- Support inventory control including monitoring stock levels receiving deliveries and managing restocking procedures.
- Confidently delegate tasks set goals and monitor progress. Ensure compliance with all company policies including cash handling register procedures brand styling & language
- Talent Management & Development:
- Supervise train and motivate retail staff fostering a positive and productive work environment
- Where needed assist in scheduling shifts. Partner with the Store Manager in conducting performance reviews and addressing any disciplinary issues.
Who You Are:
- A minimum of 3 years of supervisory experience in the retail industry with a bachelors degree preferred.
- Experience performing in a fast-paced environment with fastidious attention to detail.
- Self-motivated with exceptional communication and a motivational attitude; passionate for personal development and growth
- Excellent collaboration skills as well as good decision-making abilities in high pressure situations
- High degree of flexibility and initiative: embracing a culture of learning and advocacy
- Maintains a positive attitude and is representative of the Hill House Home brand
- Has lived experiences with people from different backgrounds and diverse teams
- Flexibility to work retail hours including evenings weekends and holidays.
Why Work With Us: As an Assistant Store Manager on our team youll have the opportunity to work in a vibrant and fast-paced environment representing a prestigious brand. We offer competitive pay comprehensive benefits and a chance to grow your career in retail management. If youre passionate about Hill House driven to achieve and ready to lead a team to success wed love to hear from you.
Required Experience:
Manager
Key Skills
- Labor Cost Analysis
- Organizational skills
- Communication skills
- Store Management Experience
- Management Experience
- Retail Sales
- Guest Services
- Schematics
- Merchandising
- Cash Handling
- Supervising Experience
- Retail Management
About Company
Hill House Home is a digital-first lifestyle brand that brings beauty and joy to every day rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress ™.
