Food & Beverage and Retail Attendant

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What youll bring to the team

Are you looking to take customer service to new heights How would you like to spend your day in one of Sydneys most iconic tourist attractions

We currently have an amazing opportunity for passionate individuals looking to join the Commercial team at the Sydney Tower Eye as a Casual Food and Beverage and Retail Attendant!

About the role

The Sydney Tower Eye is keeping an eye out for enthusiastic team members who are dedicated to the delivery of world class guest service.

Your role will be focused on providing exemplary service by:

Selling products at our gift shop and F&B store
Accepting and cross-checking deliveries
Restocking and merchandising
Confidence in product knowledge and upselling
Welcoming guests to the attraction and assisting with sales at the admissions entry point
Operating Virtual Reality simulator experience
Preparing coffee and tea
Understanding food safety procedures

The successful candidate will undergo a comprehensive training program and on-going mentoring to provide them with all the skills information & resources they require to deliver an exceptional guest experience.

About you

The Sydney Tower Eye is a company that recognises the passion of its teams as the key ingredient for success.

To be successful in this role you will have a passion for guest experience with a focus on fun. You will be proactive in your approach to guest service with a positive attitude towards interaction with our guests along all points of their journey. Experience in a similar role and exposure within tourism is ideal.

Key expectations include:

Genuine guest interaction in all areas of the attraction creating connections with people from all over the world
To be adaptable and remain calm under pressure
To work in all departments across the attraction
To have at least 3 days availability and be able to work as early as 9am and as late as 9:30pm
To clearly and effectively communicate and minimise all risk of misunderstandings where possible
Adhere to our core values through language behaviour and actions
Follow all health safety and security practices
To be able to problem solve in various dynamic situations

About the Benefits

Corporate benefits including free access to all our attractions worldwide

Domestic and global opportunities to develop and progress your skills and career in tourism and attractions

Opportunity to be involved with our Diversity & Inclusion initiatives including our Reconciliation Action Plan

Being part of a business built onfun

About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE Madame Tussauds LEGOLAND and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries delivering memorable experiences to 54 million visitors a year.

Were the leading operator of visitor attractions in Australia and New Zealand with 10 attractions including SEA LIFE WILDLIFE Madame Tussauds and the Fly Treetop Adventures amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects conserves and sustainably manages our precious aquatic habitats wildlife and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand the SEA LIFE Trust and the WILDLIFE Conservation Fund.

So if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do then we want to hear from you!

Merlin Entertainments strongly encourages application from all background including people of Aboriginal and/or Torres Strait Islander decent.

Please let us know you require any adjustments to the recruitment process to support your application.

Pay Range

Competitive

What youll bring to the teamAre you looking to take customer service to new heights How would you like to spend your day in one of Sydneys most iconic tourist attractionsWe currently have an amazing opportunity for passionate individuals looking to join the Commercial team at the Sydney Tower Eye as...