Enquiry Officer Part Time, ABC Southbank VIC

• Desirable Southbank VIC location
• Part Time Hours (30.4 hrs per week)
• Salary $60K-$75K paid on a pro rata basis

About ABC

The ABC is the nations most trusted and independent source of Australian conversations culture and stories. With over 4500 employees from diverse backgrounds across over 50 locations around Australia and overseas we are proud to create curate and deliver high-quality content that informs educates and entertains Australian communities.

About The Role

We have a great part-time opportunity for an Enquiry Officer to provide a first point of contact at the front desk to welcome staff and visitors at the ABC Southbank Centre Victoria.

Youll be joining the Property and Facilities Team which is part of the Finance division.

In this role youll be responsible for a broad range of duties such as reception handling enquiries managing visitor and contractor registrations and issuing passesas per ABCs security procedures. Other duties from time to time will also include assisting with mailroom sorting and some general administrative work. Youll also be a point of contact in the event of an emergency.

As the first point of contact youll have excellent written and verbal communication skills along with a positive can-do attitude. Youll also be able to represent the ABC in a positive and professional manner. Youll need to have a strong awareness of Work Health and Safety and be confident to promptly alert security if an issue may arise.

If you love working with the public and thrive in a busy and challenging environment apply now!

Position Description: ENQUIRY OFFICER

About You

• Ability to communicate effectively with people at all levels with a client service focus and professional reception and telephone manner. Able to convey information clearly.
• A proactive attitude and enthusiastic team approach to all aspects of work with the capacity to initiate and contribute to continuous improvement of procedures and processes.
• Knowledge of and experience with computer systems including demonstrated familiarity with the use of Microsoft Office applications.
• Experience with Service Now Sine Visitor Management and security access control systems is highly desirable.
• Knowledge of the ABCs functions and programs including the location and arrangement of work groups and facilities with the ABC.
• Ability to understand and apply relevant Property and Security policies procedures and practices.

What we can offer you:

• 15.4% ABC Nominated super.
• Paid parental carers and supporting partner leave.
• Salary packaging.
• ABC Mentoring.

More Info:

In line with our focus on diversity applications are strongly encouraged from Indigenous Australians people from a range of cultural and linguistic backgrounds people with disability and LGBTQIA individuals. The ABC also aims to achieve a gender-balanced workforce.

If you want to know more please contact Lorraine Bonnici Facility Support & Admin Manager via email

To request recruitment and selection information in alternate formats request adjustments or if you have accessibility requirements please contact

We respectfully request that Recruitment Agencies do not submit applications for this position.

For more information on working at the ABCvisit
Advertised: 17 Oct 2025 11:00 AM AUS Eastern Daylight Time
Applications close: 31 Oct 2025 11:55 PM AUS Eastern Daylight Time