(USA) Asset Protection Operations Coach

Position Summary...

What youll do...

Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levelscleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandiseLeads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialControls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Buildsaccountability for policies and procedures Measures adherence to loss prevention policies and procedures Reviews variances to inventory reportsConducts operational and preinventory reviews Gathers data audits results and monitors deficiency trends Identifies improvement opportunitiesCommunicates and works with managers and associates to determine corrections needed to inventory controls Influences the implementation andexecution of control corrections Trains managers and associates operational controls and processes in multiple storesDetects deters investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegalactivities Conducts investigations relating to company operations and policies Gathers evidence takes statements writes case reports and providescourt room testimony as needed Partners in collaborative efforts with other investigative entitiesMonitors safety and risk controls within a facility by ensuring an effective safety program is in place Supervises safety team members Identifiesaccident trends to develop and implement solutions to prevent accidents Observes workplaces practices and provides training to associates onaccident prevention techniques Communicates plans to minimize accidents Oversees safety reviews and implements plans to improve workplacesafetyManages facilitylevel training and execution of asset protection safety and claims and receiving procedures by reviewing the application of policiesprocedures compliance guidelines for example cold chain hazardous materials and operational controls Identifies gaps in expectations versustraining Determines training needs Develops and delivers training as neededManages claims and receiving operations by ensuring proper policies and procedures are followed Ensures the timely processing of claims forexample damaged defective returned liquidated items and merchandise deliveries for example suppliers thirdparty deliveries Providesdirection for claims or receiving issues Maintains necessary documentation and reportingCoordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learningEnsures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the OpenDoor Policy and providing direction and guidance on applying these in executingbusiness processes and practicesRespect the Individual Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000BRespect the Individual Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000BRespect the Individual Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparentServe Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plansServe Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plansStrive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakesStrive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $70000.00 - $80000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)

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State Pay Differential:

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Washington State: Differential to meet legislative requirements: Coach - $10000 (Annually)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Completion of 2 years of college. Option 2: 1 years experience as a supervisor in a multi-department environment. Option 3: 1 years experience in
one of the following areas: accounting claims inventory control systems/UPC personnel or loss prevention/asset protection in a multi department
environment. Option 4: 2 years experience in asset protection or related area.

Successful completion of any applicable state requirements to work in asset protection (for example minimum age specialized training
certification and/ or licensing).

If applicable acquisition of a current state issued Certificate of Eligibility

If applicable successful completion of criminal background check and/or firearms authorized training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example Academy trainings Open Door trainings etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University Certification in an asset protection related field (for example Loss Prevention Qualified Loss Prevention Certified) General work experience supervising 5 or more direct reports to include the responsibility of performance management mentoring hiring and firing Investigative experience

Bachelors: Business Bachelors: Criminal Justice

Primary Location...

1605 Se Everett Mall Way Everett WA 98208-2838 United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.