Customer Account Representative
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Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are seeking a detail-oriented and customer-focused Customer Account Representative to join our Dallas team. The ideal candidate will be responsible for managing client relationships ensuring satisfaction and providing effective solutions to support business growth. This role requires exceptional communication skills problem-solving abilities and a proactive approach to client management.
Responsibilities
Serve as the primary point of contact for assigned customer accounts.
Manage day-to-day client communications and maintain long-term relationships.
Address inquiries and resolve issues promptly and professionally.
Coordinate with internal departments to ensure client needs are met efficiently.
Monitor account performance prepare reports and provide actionable insights.
Identify opportunities to enhance customer satisfaction and retention.
Assist in contract renewals billing and account documentation.
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field preferred.
13 years of experience in customer account management or client relations.
Strong interpersonal and organizational skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office Suite (Excel Word Outlook).
Ability to work independently and collaboratively in a team-oriented environment.
A commitment to delivering outstanding service and maintaining client trust.
Additional Information :
Benefits
Competitive annual salary ($58000$63000).
Opportunities for professional growth and advancement.
Supportive and collaborative work environment.
Comprehensive training and continuous skill development.
Paid time off and additional company benefits.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
