Referral Service Coordinator II, Home Care

Newton, MA - USA

Hourly Salary: $ 17 - 24

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Site: Mass General Brigham Home Care Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Bring your organization empathy and dedication to connect patients with the care they needright at home!

At Mass General Brigham Home Care we offer a comprehensive benefits package including tuition reimbursement to support your ongoing professional growth and career development.

Our mission is to deliver compassionate non-acute care to patients in the comfort of their own homes. As a Referral Services Coordinator you will be the vital link between patients families and clinical teams ensuring timely and accurate referrals that enable patients to access the right services when they need them most.

We are looking for a full-time 40-hour Referral Coordinator to join our team. This is a hybrid role after training in Newton MA for the first 60 - 90 days. The hours are 10am - 6:30pm M-F will include 2 holidays and a weekend rotation.

Job Summary

Mass General Brigham Home Care provides non-acute medically necessary skilled care in the home to help homebound patients recover from illness or injury and manage exacerbations of chronic disease. Services include skilled nursing care (IV drug administration injections tube feeding wound care care plan education) physical therapy occupational therapy speech language pathology medical social services and as needed medical supplies.

Qualifications

Education
High School Diploma or Equivalent required and Bachelors Degree Related Field of Study preferred

Experience
scheduling experience in administrative medical office setting 3-5 years required

Additional Job Details (if applicable)

In this role youll work collaboratively managing referral workflows communicating with healthcare providers patients and internal teams and maintaining detailed records that ensure seamless patient transitions. Youll be supported by an experienced team of nurses therapists and care coordinatorsall focused on delivering the highest standard of care.

Ideal candidates have strong organizational skills a patient-first mindset and the ability to multitask effectively in a fast-paced environment. Your attention to detail and compassionate communication will make a meaningful impact on patients experiences as they navigate their care journey.

At Mass General Brigham Home Care we value not only your administrative expertise but also your professionalism empathy and reliability.

Are you ready to play a crucial role in helping patients feel supported and connected to the care they deserveright where they call home Apply today.

Remote Type

Hybrid

Work Location

75-95 Wells Ave

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$17.36 - $24.79/Hourly

Grade

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Home Care Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

Site: Mass General Brigham Home Care Inc.Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service str...