Desktop Support Engineer
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Job Location:
Richmond, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Role: Desktop Support
Location: Richmond VA
Rate:$29 per hour W2
ABOUT THE ROLE:
Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone via email in person or through remote access.
Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN Networking and ISP problems.
Location: Richmond VA
Rate:$29 per hour W2
ABOUT THE ROLE:
Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone via email in person or through remote access.
Offering technical assistance on the delivery configuration set up maintenance and troubleshooting of computer systems hardware and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN Networking and ISP problems.
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
