Scheduling Coordinator Service Mercedes-Benz of San Juan
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Job Location:
San Juan, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19-10-2025
Vacancies:
1 Vacancy
Job Summary
We are a locally-owned family-operated company with locations in North/Central Austin and San Juan TX. Employee satisfaction is centric to our philosophy exemplified by our impressive tenure encouraging flexible supportive work environment and extensive employee benefits package.
Responsibilities include but are not limited to:
- Handling and responding promptly to incoming calls emails and online chats.
- Communicating with customers regarding appointment scheduling appointment changes missed appointments and cancellations.
- Schedule appointments according to scheduling rules.
- Maintaining strong communication skills via email text and google sheets.
- Perform other duties as assigned.
Qualifications:
- Dynamic positivity. Just have an indefatigable great attitude!
- Genuine desire to make people happy and deliver to their expectations (clients and coworkers alike).
- Major respect for rules and processes. Everything we do has a process and a priority level.
- Enjoyment of an active dynamic environment and able to keep several tasks at a time prioritized while focusing on one task at a time.
- Tendency to naturally infuse positive voice or character into written or spoken communications.
- Natural ability to flourish in an ever-changing environment.
- Receptiveness to coaching stemming from a yearning for self-improvement.
- A team-spirit!
- Must be bilingual in both English and Spanish
- Must have held a valid drivers license for at least 1 year
- Must be at least 18 years of age to be considered
Do you possess the personal qualities listed If so then you might be just who were looking for!
Hard skills:
- Experience with business software (Email clients Microsoft Office Gmail for businesses).
- Moderate understanding of web browser functions (Know what a URL is how to use multiple browsers at a time understand how cookies work).
- Must be able to type at 45 WPM (no looking at your hands as you type!).
- Polished professional and positive phone and email communication skills.
- Experience in an environment of moderate pressure and capable of making conscientious decisions on the fly.
- Fully written and spoken bilingual strongly preferred.
- Prior relevant hands-on experience with CRM software sales or phone systems is always a bonus.
Schedule:
- This is a full-time position.
- Monday-Friday 9:00am - 6:00pm rotating Saturdays 8:30am - 5:00pm.
- Off Sunday and one weekday.
Compensation:
- $15 per hour with a bonus structure of up to $200 per month.
CAG is proud to be an equal opportunity employer. We are committed to building a diverse equal and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking adaptive and supportive company we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional -Be Transformational
We do what we say were going to do
We encourage and support each other
Were committed to continuous growth
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
14 Paid Time Off Vacation Days/Year (60 days - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7 years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Discounts on Collision Repair Parts and Service
Bi-Weekly Pay Periods Paid on Fridays
Holidays: Thanksgiving Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives Birthdays Awards etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages Voluntary Vision plan Pet Insurance and Legal Shield
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call .
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
The Acquisition Specialist will be working under the direction of the Pre-Owned Sales Director and Acquisition Manager to identify potential vehicle acquisition...
