Director, Key Cities Strategy and Operations

Why Work For Us

Grubhubpart ofWonder Group Incis all about connecting hungry diners with our network of over 375000 merchants nationwide. Innovative technology user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team you become part of a community that works together to innovate solve problems grow work hard and have a ton of fun in the process!

About Grubhub

At Grubhub we champion restaurants from coast to coast. Restaurants sit at the heart of communities. Its our mission to strengthen their roots deepen their connections and increase the positive impact they have on people and society.

Grubhub part of Wonder delivers the best local authentic cuisine right to diners doorsand new customers and billions in revenue to local businesses. Featuring over hundreds of thousands of merchants in over 4000 cities nationwide our innovative technology user-friendly platforms and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.

Since we opened our doors in 2004 Grubhub has been opening doors all across the country. Bakery doors in Hyde Park jibarito joint doors in Queens and doors of opportunity all across the country. Join our team and help us open more.

About the role

You will take the lead in driving growth strategy and execution for a collection of our key markets delivering impact across marketing our merchant network logistics campuses and product. Youll partner closely with the Key Cities Strategy team to understand performance at a hyper-local level uncover growth opportunities and at a fast pace drive high-ROI investments across the business. To succeed youll bring a sharp analytical toolkit a relentless ownership mentality and an uncompromising bias for action.

Key Responsibilities

• Own market-level performance with full accountability for delivering aggressive growth in customer acquisition order volume and restaurant supply.

• Rapidly develop and execute localized strategies tailored to each citys unique dynamics ensuring measurable wins while building to sustainable long-term market leadership.

• Mobilize cross-functional teams (marketing product logistics sales etc.) to roll out initiatives that quickly improve customer experience and accelerate growth.

• Monitor performance portfolio trends and competitive moves closely anticipating challenges and acting quickly to stay ahead.

• Operate as the GM of your marketsmaking fast decisive calls on resources investments and priorities to hit growth and P&L targets.

• Deliver regular insights and recommendations to senior leadership that directly influence company-wide strategy.

• Leverage existing analytical tools and work with the Key Cities Strategy team to develop and improve analytical tools.

• Build and deepen relationships with key restaurant partners campuses and community stakeholders to solidify Grubhubs leadership position.

The experience you have

• 10 years of experience in strategy operations consulting business development or a high-growth environment ideally with exposure to multi-market management.

• Proven ability to deliver measurable business impact quickly through strategy and execution.

• Strong analytical skills with the urgency to move from data to decision to action.

• Fierce ownership mentalitythrives in fast-moving ambiguous situations and doesnt wait for direction.

• Strong communication and stakeholder management skills capable of influencing at all levels of the organization.

• Entrepreneurial drive with a passion for testing bold ideas scaling high-impact initiatives and outpacing competitors.

• Genuine curiosity about local market dynamics and customer behavior with the drive to be in-market to understand and shape growth firsthand.

Base Salary: $189000-$231500 per year.

Wonder Group uses geographic-specific salary structures which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors such as the candidates skills education training credentials and experience.

Our hybrid model requires 3 days a week in the office. That said many team members choose to come in more often to take advantage of in-person collaboration and connection. Youre welcomeand encouragedto be in the office up to 5 days a week if it works for you. Up to 10% travel expected.

And Of Course Perks!

• PTO. Grubhub employees enjoy a generous amount of time to recharge.

• Health and Wellness. Excellent medical dental and vision benefits 401k employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

• Free Meals. Our employees get a weekly Grubhub credit to enjoy.

• Social Impact. At Grubhub we believe in giving back through programs like theGrubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics. If youre applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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