IN- Associate Application Support – SQL DBA Admin IN IT Services COIFSPAN India

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Why PWC

At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:

As Support Technician you provide first-line technical assistance and support for queries and issues related to the Database. This role involves troubleshooting resolving technical problems configuration and manage the database

Responsibilities:

• Provide front-line support for SQL databases application configuration files and Azure infrastructure.
• Ensure availability performance security and compliance across supported Databases.
• Monitor alerts and tickets (ServiceNow/Jira) for SQL/Azure/app configuration issues.
• Support Azure SQL Database and/or SQL Server instances: connectivity failover DTU/vCore sizing basics firewall rules auditing threat detection.
• Monitor health using SSMS Azure Monitor/Log Analytics and built-in metrics; respond to deadlocks blocking and slow queries.
• Maintain and validate application config files (JSON YAML XML INI Implement environment-specific settings; manage secrets through Key Vault or equivalent
• Provision and support Azure resources: VMs Azure SQL Database Storage App Services VNets/NSGs Azure Monitor/Log Analytics Key Vault
• Perform patching certificate management (TLS) and basic networking (DNS IP ports).
• Set up alerts dashboards and runbooks for operational tasks.
• Assist with deployments via Azure DevOps/GitHub Actions; troubleshoot build and release pipelines.
• Maintain documentation: runbooks known issues topology diagrams standards.

Meet SLAs for response and resolution; track metrics and report status.

Mandatory skill sets:

Azure SQL Database Support

• Execute routine database tasks: backups restores user provisioning role management and basic performance checks.
• Run and optimize basic queries; assist with index maintenance and statistics updates under guidance.
• Support Azure SQL Database and/or SQL Server instances: connectivity failover DTU/vCore sizing basics firewall rules auditing threat detection.
• Monitor health using SSMS Azure Monitor/Log Analytics and built-in metrics; respond to deadlocks blocking and slow queries per runbook.

Configuration File Management

• Maintain and validate application config files (JSON YAML XML INI environment-specific settings; manage secrets through Key Vault or equivalent (no secrets in source control).
• Use version control (Git) and CI/CD to track changes reviews and deployments.
• Apply linting/validation tools; ensure rollback and change approval processes are followed.

Preferred skill sets:

• Curiosity: A natural curiosity and eagerness to learn explore new ideas and see past the status quo. Collaboration: A natural collaborator suited to work in a collaborative culture with a diverse and talented team that values collaboration constructive challenging and mutual respect. Challenge: Demonstrates the capability to question and challenge ideas decisions and processes in a constructive manner fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions. Value Driven: Demonstrates a strong commitment to ethical principles and organizational values ensuring that all actions and decisions align with the companys mission and integrity standards. Friendly and approachable. Patient and understanding. Resilient and adaptable. Willingness to learn and grow in the Support Team and keep abreast with industry trends.

Years of experience required:

3 yrs

Education qualification:

Bachelors degree

Education (if blank degree and/or field of study not specified)

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date