Senior Office Administrator
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.
Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team:
The Office Management & Workplace Events (OM&WE) team is responsible for creating safe inspiring and efficient work environments for Upstarters while supporting the companys digital-first strategy through thoughtful in-office experiences and events.
As the Senior Office Administrator at Upstart you will own the day-to-day operations of our Easton office ensuring it runs smoothly feels welcoming and reflects Upstarts values. Youll partner closely with the Columbus OM&WE team IT Facilities and vendors to deliver an exceptional in-office experience for employees and visitors alike.
How youll make an impact
- Serve as the primary point of contact for the Easton office creating a professional welcoming environment for employees and visitors.
- Oversee daily operations including front desk coverage facilities coordination and vendor management to ensure a safe efficient and well-maintained workplace.
- Manage pantry catering and supply programs ensuring consistent quality and anticipating employee needs.
- Plan and execute onsite logistics for meetings events and team gatherings coordinating setup teardown and A/V readiness.
- Respond to office support requests with urgency and accuracy escalating complex or sensitive issues when needed.
- Maintain and refine office processes and documentation driving consistency across Columbus and other Upstart offices.
Minimum Qualifications
- 3 years of experience as an executive assistant or in administration office management event planning or a similar field.
- Proven ability to stay organized prioritize workload and execute tasks with great attention to detail.
- Confident positive demeanor and ability to communicate professionally across all levels of the organization.
- Experienced knowledge of Google Suite.
Preferred Qualifications
- Experience working in tech or high-growth environments.
- Familiarity with office openings facilities coordination or vendor management.
- Skilled in event coordination and catering logistics.
- Ability to identify and implement process improvements in office operations.
- Strong interpersonal and problem-solving skills with a focus on service and efficiency.
Position location This role is available in the following locations: Columbus Ohio
Time zone requirements The team operates on the East coast time zones.
In-Office requirements:You will be required to work from our Easton (Columbus) office 5 days per week.
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed up to $15000 per year
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites all-company updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate on a bi-weekly basis and are eligible to receive overtime pay for any hours worked over 40 in a work week or over 8 in a work day if required by state law.
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email
Senior IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Data Entry
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
- Bookkeeping
About Company
Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit!
