Case Manager II (TAY Health and Wellness Center)
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 60000 - 70000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The TAY Health and Wellness Center is located at: 888 Post Street San Francisco CA
This role is contingent upon available funding through this contract.
About Glide
GLIDE is a nationally recognized center for social justice dedicated to fighting systemic injustices creating pathways out of poverty and crisis and transforming its integrated comprehensive services advocacy initiatives and inclusive community GLIDE empowers individuals families and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of societys most pressing issues including poverty housing and homelessness and racial and social justice. GLIDEs mission is to create a radically inclusive just and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
Position Summary:
The TAY HWC Case Manager outreaches to intakes assesses counsels and coordinates care for TAY ages 18-27 years old to achieve safety health and well-being across multiple life domains such as housing/shelter education and employment behavioral health physical health community building family and relationships and much more. The Case Manager serves as the clients main advocate and care coordinator within GLIDEs continuum of care community partners and resources and other external systems of care. This position works closely and collaboratively with other TAY HWC team members to enable warm hand-offs and linkages amongst specialists case managers navigators and ambassadors. Upon exit from GLIDEs care the Case Manager develops a care transition plan to ensure the clients are linked to additional support services and knows how to reconnect with GLIDE for future addition to 1:1 case management support this position will also facilitate and/or coordinate weekly activities or psychoeducation groups that will support promote and enhance clients confidence wellness community connection and growth mindset.
Work schedules may include the need to work on one day during the weekend. Working hours may also vary and occur during nontraditional hours.
Essential Duties and Responsibilities:
- Initiate and conduct outreach with TAY at the TAY HWC Center and at offsite locations where TAY may access or congregate for population engagement
- Administer intake and assessments to enroll TAY into GLIDEs continuum of care establish baseline of safety and health needs and develop individual goal/service plans that include actionable steps for care coordination.
- Develop a care coordination plan based on 1:1 session with client referral information and/or assessment and identify key care coordination needs within GLIDEs integrated services (e.g. Health Access Family Resource Center Meals etc.) including GLIDE partners (e.g. UCSF Street Medicine Clean Slate Larkin St.) and establish successful linkages to care
- Support TAY to navigate and overcome barriers related safety health and economic stability by teaching and coaching TAY on how to self-advocate complex service systems using effective communication tools and strategies
- Identify personal knowledge and skills gaps that may negatively affect TAY ongoing stability and success and link TAY to educational resources to increase essential knowledge and skills including but not limited to sexual health education personal hygiene pet care harm reduction principles building healthy relationships adult literacy digital literacy interfacing with banking institutions etc.
- Coordinate facilitate and/or directly conduct expressive arts activities therapeutic activities or psychoeducation groups that will support promote and enhance clients confidence wellness community connection and growth mindset.
- Monitor client progress through regular scheduled appointments and follow-up to ensure successful implementation of individual service plan and maintain accurate timely and up-to-date records of TAY intake assessments progress and outcomes in required databases and hard copy files as required
- Participate in regular staff meetings staff training events supervisory meetings and community meetings to build and maintain strong relationships with other GLIDE programs community partners and City agencies to enhance service delivery and client support
Minimum Qualifications:
- Bachelors degree in social work public health community health or related field preferred.
- 5 years of experience in providing intensive case management to TAY and/or similarly disenfranchised and high need populations in social service settings
- Experience and demonstrated success providing 1:1 counseling case management
- Knowledge of Bay Area San Francisco TAY needs and resources especially those experiencing poverty homelessness mental health challenges substance misuse trauma and other associated experiences and how to navigate and link TAY to those resources successfully.
- Must have experience facilitating the following activities and workshops such as weekly activities or psychoeducation groups that supports and enhances clients confidence wellness and community connection.
- Ability to work independently demonstrate initiative be dependable and have consistent presence
- Ability to collaborate with internal and external stakeholders to coordinate care for shared clients to help clients stabilize and reach their individual goals
- Strong written and oral communications skills including excellent interpersonal skills
- Attention to detail strong organizational time management and problem-solving skills
- Ability to use computer and reporting systems including Windows operating system Microsoft Office Suite Salesforce or other database systems Zoom (or other virtual meeting systems) and search engines for research
Work Environment:
- GLIDEs buildings are located in the Tenderloin neighborhood.
- GLIDE maintains an open door policy to the community and its clients who frequently enter and leave the building.
Physical Requirements:
- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range and communicate effectively (in person telephone or zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
$60000 - $70000 an hour
This is a full-time (40 hour/week) Non-Exempt position
This role is covered by the collective bargaining agreement.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
LOVE IN ACTION FOR SIXTY YEARS This is a place of hope, meaning and purpose. Visit GLIDE in San Francisco and become a part of something bigger – a movement […]
