Customer Relations Clerk

Guadalajara - Mexico

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment. Theres never been a more exciting time to get on board with our rapidly-growing team in Guadalajara so read on to learn more and apply today!

Who We Want

The Customer Relations Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Relations Clerk works closely with our BizDev Carrier Sales and CashApp Teams to provide financial administrative and clerical services.

What Youll Do

Collect and process PODs and related documents for invoicing.
Resolve NetSuite invoicing failures and ensure invoices are created timely manner.
Manage emails regarding customer invoicing and billing issues.
Create and distribute invoices to customers daily.
Review and create RMAs for upstream approval.
Navigate maintain and upload invoices to customer portals.
Check customer portals for invoice status resolve rejected items and update aging notes.

Qualifications

Bachelors Degree in Accounting Finance or a related field.
Bilingual fluency (Spanish/English) required.
Previous experience in an Accounts Receivable role preferred.
Oracle NetSuite Experience.
Intermediate knowledge of Microsoft Suite with an emphasis on Excel.
Self-starter with the ability to work independently and as a team.
Highly organized with excellent time management skills and a high degree of accuracy and attention to detail.

The Perks of Working With Us

Take advantage of our benefits including monthly grocery vouchers vacation days savings fund medical insurance (including dental and vision plans) and more.
Leave the suit and tie at home; our dress code is casual.
Enjoy office wide engagement activities team events happy hours and more!
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza youll find cafes and a wide variety of local restaurants.
Start your morning with free coffee!
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Get paid to work with your friends through our Referral Program!

Your Arrive Experience

Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.

Who We AreArrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. Were committed to providing employees with a meaningful wor...