IT Tech Specialist

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are Hiring for IT Tech Specialist Client Avon in Los Angeles CA United States 9002

We are Hiring for IT Tech Specialist Client Avon One Liberty Plaza New York 10006

Pay Rate USD$31.00/hr On W2

Summary

Onsite Bilingual IT technician to support both our office staff and retail store team. Youll provide hands-on technical support manage IT equipment and troubleshoot issues related to hardware software network SAP and point-of-sale (POS) systems.

Requirements

Bilingual Korean/English
2 years in IT support preferably in mixed office/retail environments
BS or BA degree in computer science or a related field is desired.
Hands-on experience with SAP and POS troubleshooting (Not a requirement)
Proficient with Windows OS MacOS Apple iOS Microsoft 365 and basic networking
Familiar with remote support tools imaging software and ticketing systems
Able to lift/move equipment (up to 50 lbs)
Strong customer service and communication skills
Ability to troubleshoot problems eliminate variables and get to root cause of issues.
Available for onsite work at both office and retail location
CompTIA A Network or other certifications are a plus

Responsibilities

Support office and retail staff with day-to-day IT issues
Troubleshoot desktops laptops printers phones and POS terminals
Set up and configure new equipment (PCs monitors scanners registers etc.)
Install and maintain software OS updates and security patches
Handle SAP user issues (e.g. access printing basic errors)
Troubleshoot POS devices receipt printers scanners and payment terminals
Ensure network connectivity (wired and wireless) is stable and functional
Maintain accurate IT asset inventory and documentation
Support new hire onboarding and terminations (hardware accounts access)
Manage tickets through the helpdesk system and escalate when needed
Work with vendors for equipment repair or service coordination

We are Hiring for IT Tech Specialist Client Avon in Los Angeles CA United States 9002 We are Hiring for IT Tech Specialist Client Avon One Liberty Plaza New York 10006 Pay Rate USD$31.00/hr On W2 Summary Onsite Bilingual IT technician to support both our office staff and retail store team. Youll...