Role: Business Analyst
Location: Carlsbad CA (Onsite)
Type: Contract
Project Overview
- The UnifAId Data Platform Planning initiative focuses on transforming Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP MRP APS).
- The project aims to deliver a unified data-driven ecosystem that enhances visibility decision-making and business efficiency.
Role Summary:
- We are looking for an experienced Business Analyst with a solid background in Customer Experience (CX) and Service Domain processes.
- The candidate will serve as a bridge between business and technical teams ensuring seamless integration between ERP systems and enterprise data platforms and enabling actionable insights through BI and analytics solutions.
Key Responsibilities:
- Analyze and document business requirements across CX ERP MRP and APS systems.
- Collaborate with stakeholders architects and data teams to define data flows KPIs and system integrations.
- Develop and manage business requirement documents (BRD) functional requirement documents (FRD) and user stories.
- Facilitate the integration of ERP data into enterprise platforms (Databricks AWS).
- Use SQL and Power BI to validate data and build visualizations for business reporting.
- Support Agile ceremonies prioritize backlogs and ensure delivery alignment with business goals.
- Communicate technical details effectively to non-technical stakeholders.
- Promote best practices in data quality governance and reporting consistency.
Required Skills & Experience
- Overall Experience: 7 10 years in Business Analysis with 4 5 years of domain experience in Customer Experience (CX) and Service Management.
- Proven experience with ERP systems (preferably MRP APS) and integration projects.
- 4 5 years of hands-on experience with SQL and Business Intelligence tools (Power BI preferred).
- Exposure to cloud data platforms such as Databricks and AWS.
- Strong analytical problem-solving and communication skills.
- Proven ability to work in Agile environments and influence cross-functional teams without direct authority.
Preferred Skills
- Working knowledge of GitHub for version control and collaboration.
- Understanding of data pipelines transformation workflows and visualization best practices.
- Familiarity with modern data architectures and cloud-based analytics ecosystems.
Role: Business Analyst Location: Carlsbad CA (Onsite) Type: Contract Project Overview The UnifAId Data Platform Planning initiative focuses on transforming Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP MRP APS). The project aims to deliver a u...
Role: Business Analyst
Location: Carlsbad CA (Onsite)
Type: Contract
Project Overview
- The UnifAId Data Platform Planning initiative focuses on transforming Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP MRP APS).
- The project aims to deliver a unified data-driven ecosystem that enhances visibility decision-making and business efficiency.
Role Summary:
- We are looking for an experienced Business Analyst with a solid background in Customer Experience (CX) and Service Domain processes.
- The candidate will serve as a bridge between business and technical teams ensuring seamless integration between ERP systems and enterprise data platforms and enabling actionable insights through BI and analytics solutions.
Key Responsibilities:
- Analyze and document business requirements across CX ERP MRP and APS systems.
- Collaborate with stakeholders architects and data teams to define data flows KPIs and system integrations.
- Develop and manage business requirement documents (BRD) functional requirement documents (FRD) and user stories.
- Facilitate the integration of ERP data into enterprise platforms (Databricks AWS).
- Use SQL and Power BI to validate data and build visualizations for business reporting.
- Support Agile ceremonies prioritize backlogs and ensure delivery alignment with business goals.
- Communicate technical details effectively to non-technical stakeholders.
- Promote best practices in data quality governance and reporting consistency.
Required Skills & Experience
- Overall Experience: 7 10 years in Business Analysis with 4 5 years of domain experience in Customer Experience (CX) and Service Management.
- Proven experience with ERP systems (preferably MRP APS) and integration projects.
- 4 5 years of hands-on experience with SQL and Business Intelligence tools (Power BI preferred).
- Exposure to cloud data platforms such as Databricks and AWS.
- Strong analytical problem-solving and communication skills.
- Proven ability to work in Agile environments and influence cross-functional teams without direct authority.
Preferred Skills
- Working knowledge of GitHub for version control and collaboration.
- Understanding of data pipelines transformation workflows and visualization best practices.
- Familiarity with modern data architectures and cloud-based analytics ecosystems.
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