AI & Automation Specialist

Join Triptease Where Travel Tech Meets Impact

AtTriptease were building technology that helps hotels thrive in a digital world dominated by Online Travel Agents. Our products empower hotels to increase direct bookings regain profitability and build closer relationships with their guests.

Already helping generate over1 billion in direct revenueannually were scaling fast across100 countrieswith offices inLondon New York Barcelona and Singapore. Its a fantastic time to join us as we grow our impact and expand our engineering teams.

About the Role

Were hunting for someone who gets genuinely excited about making marketing magic happen through automation and AI. Not the set it and forget it kind of automationwere talking about the creative problem-solving I wonder if we could... kind.

Youll be joining our demand generation team in marketing as our AI & Automation Specialist. Think of yourself as part builder part strategist part creative thinker. Youll design automations that dont just save timethey unlock entirely new ways of working. And heres the thing: you wont be stuck in a silo.

Youll be working across teams understanding real pain points and building solutions that actually make peoples lives easier.

Why This Role Rocks

Autonomy to experiment and innovate. You wont be maintaining someone elses automationsyoull be building the future of how we work. Youll get to play with cutting-edge AI tools solve interesting problems and see the direct impact of your work across the entire go-to-market team.

If youre the kind of person who lights up when talking about a clever workflow you built who genuinely cares about making things better for people and whos ready to show us what you can dolets talk.

What Youll Be Doing

• Building Automations That Matter: Youll use tools like Gumloop and n8n to create workflows that power our campaigns events and product marketing. But you wont just be following a playbookyoull be writing it. We want someone who can dream up clever solutions to problems we havent even realized we have yet.
• Understanding What People Actually Need: Whether its our customers our sales team or your marketing colleagues youll have a knack for quickly getting to the heart of whats frustrating them or slowing them down. Then youll build automations that solve those problems. No hospitality industry experience neededjust genuine curiosity about people and their challenges.
• Making Data Work for Us: Youll create workflows that capture data clean it up enrich it and turn it into insights we can actually act on. Think of it as connecting the dots between whats happening and what we should do about it.
• Getting Personal at Scale: Use AI to create personalized customer experiences that feel human not robotic. Smart email sequences dynamic landing pages content that adapts to whos reading itthats your playground.
• Being the AI Champion: Stay ahead of the curve on AI tools and trends test new tech and help the rest of the team get comfortable using these tools in their daily work. Youll create playbooks run workshops and generally make everyone around you smarter about automation.
• Collaborating Like a Pro: Work hand-in-hand with Product Marketing Events RevOps Sales and Sales Enablement teams. Youll be the bridge between wouldnt it be cool if... and look what we just launched.
• Keeping Things Running Smoothly: Build automated quality checks that catch mistakes before campaigns go live and set up smart alerts that flag issues before they become problems.
• Sharing the Knowledge: Document your wins your learnings and your heres what didnt work moments. Help the whole team level up their automation game.
  

What Youll Bring

• 1-3 Years of Getting Stuff Done: Youve spent time in marketing operations demand generation or a similar role where youve actually built automation solutions that people use. You can point to specific examples and say I built that.
• Hands-On Technical Chops: Youre comfortable in platforms like Gumloop or n8n and you can write a bit of code (JavaScript Python or similar) when you need to customize things. Youre not a developer but youre not afraid of getting technical.
• Show Us Your Greatest Hits: Come ready to walk us through some of the best automations youve built. Show us the problem you were solving how you approached it and what the impact was. Bonus points if you can show us something creative or unexpected.
• Ideas That Pop: Youre bursting with ideas about how to do things better faster or more creatively. You see a manual process and immediately think theres got to be a better way. Share examples of times when your ideas led to real improvements.
• Customer Empathy in Your DNA: You have a natural ability to understand whats frustrating people and what they actually need (even when they cant articulate it themselves). You can quickly grasp pain points and translate them into automation or marketing solutions. Show us examples of when youve done this beforewhether it was for external customers or internal teams.
• Marketing Tech Fluency: You know your way around platforms like HubSpot Salesforce or Marketo. You understand how data flows through these systems and how campaigns actually work.
• A Love for Solving Puzzles: Youre analytical and creative in equal measure. You can structure complex data flows and also come up with innovative solutions to gnarly problems.
• Always Learning: Youre the kind of person whos always tinkering with new tools reading about emerging tech and figuring out how to apply it. You dont wait for someone to teach youyou teach yourself.
• The Right Energy: Youre entrepreneurial curious and excited about pushing boundaries. You thrive in environments where you can experiment fail fast learn and try again. You bring positive energy and make the people around you better.

Perks & Benefits

What we offer:

Our start-up culture means everyones contribution really matters. Its an inclusive outcome-orientated and fun place to work.

• We like to offer all our employees a stake in our success which is why we offer share options.
• 25 days paid vacation (increasing with tenure)
• Pension Scheme: Salary exchange pension scheme (min. 5% employee 4% employer contribution)
• Work from anywhere: 4 weeks abroad annually (within a 3 hour time zone)
• Monthly wellness budget use it for gym therapy massages or whatever keeps you at your best
• Yearly learning allowance invest in your growth!
• Sabbaticals (from Year 3): Take time off for personal pursuits
• Enhanced maternity & paternity leave
• Life event leave & Make a difference Leave
• Whatever equipment helps you get your job done.
• Plus more beneftis and fun events for Tripteasers - the entire company has just returned from Madrid this September for a global retreat.

Something important to you thats not on this list Talk to us!

No external agency support required for this role.

#LI-Hybrid

Required Experience:

IC