ASL Scheduling Liaison
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Job Location:
Spring Valley, NV - USA
Hourly Salary:
$ 22 - 23
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Hanna Interpreting Services
At Hanna we believe communication is a human right. Every day our team connects people across languages to ensure understanding inclusion and access to essential services. Were a people-first organization built on our core values Humble Achieve Nourish Nurture and Authentic.
Were growing our Scheduling Department and are seeking a dedicated ASL Scheduling Liaison to oversee all American Sign Language (ASL) assignments across our statewide customer base.
Position Summary
The ASL Scheduling Liaison will serve as the main point of contact for all ASL scheduling interpreter relations and coordination.
This position is ideal for someone closely connected to and regularly involved with the Deaf communitysuch as a Child of Deaf Adult (CODA) an advanced or graduate-level interpreting student or a professional allywho understands the Deaf community and culture how to be an ally and communication dynamics.
Youll ensure that Deaf and Hard-of-Hearing clients receive accurate timely and high-quality interpreter coverage while maintaining strong relationships with our ASL interpreters.
Key Responsibilities
- Coordinate all ASL interpreting assignments statewide from job creation through completion
- Build and maintain strong relationships with ASL interpreters understanding their preferences certifications and availability
- Act as liaison between customers interpreters and internal teams to ensure seamless communication and service delivery
- Monitor ASL fulfillment rates interpreter utilization gross profit trends and share insights with leadership
- Ensure all assignments meet contractual credentialing and quality requirements (RID BEI NAD etc.)
- Provide professional timely communication to customers regarding scheduling updates and confirmations
- Collaborate with the scheduling team and leads to balance workload and meet customer needs
- Help expand Hannas ASL interpreter network by connecting with schools programs and community organizations
Requirements
- Strongly connected to and involved with the Deaf community (CODA interpreting graduate/student or professional ally)
- Experience in scheduling coordination customer service or within the interpreting industry preferred
- Familiarity with ASL interpreting logistics Deaf culture and interpreter credentialing
- Excellent written and verbal communication skills
- Highly organized with strong attention to detail and follow-through
- Tech-savvy; comfortable with CRMs scheduling systems and Google Workspace
- Professional dependable and able to thrive in a fast-paced environment
Disclaimer:
This job description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with this role. The duties responsibilities and qualifications may change at any time with or without notice to meet the business needs of the organization.
Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Benefits
- Medical Dental and Vision Insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
- Hybrid Work Environment
- Pay Range: $22-23/hour
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
Hanna Interpreting Services LLC is a woman- and minority-owned business based in San Diego. As a top language services provider, Hanna offers in-person, video, and over-the-phone interpretation as well as translation, ADA remediation, transcription, language assessments, voice-over, a ... View more
