Receptionist Front Desk Staff

Fremont Counseling Service is seeking a full-time Receptionist / Front Desk Staff in our Riverton Wyoming location.

Office hours are Monday through Friday 8a-5p however covering during absences in the Lander office will periodically be required.)

We work with purpose toward shared goals and give our best to those we serve - we make a difference.

Fremont Counseling Service is a small but mighty team of dedicated individuals that have a passion for helping others. Our organization is a CARF accredited private non-profit outpatient community mental health and substance use disorder treatment center that has been serving rural Fremont County since 1959.

This position is responsible providing a welcoming environment to clients visitors and staff and for tasks such as scheduling/rescheduling appointments by phone or in person; checking clients in/out for appointments scheduling appointments making appointment reminder calls; sending paperwork by email to prospective clients; managing client documents and charts filing (paper and electronic); accommodating visitors; answering general informational questions; providing clerical support to service staff and other duties when requested or assigned.

Abilities

• Able to multi-task
• Excellent customer service skills
• Excellent phone skills
• Working knowledge of Microsoft Office and Google Workplace (Docs Sheets Gmail Chrome)
• Attention to detail
• Able to master tasks required in electronic health record
• Able to use basic business equipment (computer printer fax machine copier scanner etc.)
• Must be proficient working with laptop and desktop computers.

Minimum Qualifications

• High School diploma or equivalent. Associates degree preferred.
• 2-4 years customer service and/or front desk experience preferably in a medical office setting.

We see our differences as strengths and use them to build up and support a cohesive and unified team.

Compensation: $33176 - $35266 annually plus benefits based on qualifications and experience.

Benefits include: Employer funded retirement contribution (5% of annual salary); health insurance (medical dental and vision ; employee pays 20% of premiums); company paid term life insurance long term disability insurance professional liability insurance; generous paid time off; and eleven paid holidays.

How we show up matters - we hold ourselves and each other to a higher standard - we own our impact.

For questions feel free to contact: Wendy White Human Resources Director at

Fremont Counseling Service: Counseling Service is an at-will employer has a drug alcohol and nicotine-free workplace policy.

FCS is an Equal Opportunity Employer.

Required Experience:

Junior IC