National Technical Support Specialist Power Generation
Share
Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Build the Future with Us EquipmentShare is Hiring a National Technical Support Specialist - Power Generation
At EquipmentShare were not just filling a role were assembling the best team on the planet to build something thats never been built before. Were on a mission to transform an industry thats been stuck in the past by empowering contractors and communities through innovative technology real-time support and a team that truly cares.
Were hiring a National Technical Support Specialist - Power Generation to support our Corporate HQ in Columbia MO and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of construction. EquipmentShare is seeking a National Technical Support Specialist Power Generation to join our Advanced Solutions division. This is a key role supporting our growing fleet of rental generators ranging from 20kW to multi-megawatt systems including diesel natural gas and hybrid-powered equipment. Youll serve as a subject matter expertproviding hands-on technical support commissioning guidance diagnostics and field troubleshooting across the country. Youll also partner directly with our sales teams to help develop power solutions for complex customer needs across commercial industrial utility and data center markets. This position is fully remote.
Salary range: $45/hr-$55/hr. Factors including past experience and location may affect final compensation rate.
Schedule:
Monday to Friday standard business hours with flexibility to travel. Occasional weekend or after-hours support may be required for project execution or customer needs.
Primary Responsibilities
- Act as the technical lead for generator systems in our Advanced Solutions division
- Support field service technicians with diagnostics repairs and commissioning of power generation equipment
- Provide pre- and post-sale support to internal sales teams by attending customer consultations and project planning meetings
- Participate in site walks and pre-job assessments to ensure the correct equipment configuration and distribution is specified
- Help lead deployments especially complex or high-profile projects ensuring successful install and customer satisfaction
- Train operations and service personnel on proper procedures maintenance and troubleshooting best practices
- Collaborate with OEMs and vendors for escalated support and warranty cases
- Maintain up-to-date knowledge of power generation technologies.
Why EquipmentShare
Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.
Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Competitive compensation
- Full medical dental and vision coverage for full-time employees
- Generous PTO paid holidays
- 401(k) company match
- Gym membership stipend wellness programs (earn PTO and prizes!)
- Company events food truck nights and monthly team dinners
- 16 hours of paid volunteer time per year give back to the community you call home
- Career advancement leadership training and professional development opportunities
About You
You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.
Were looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy effort and optimism every day
Skills & Qualifications
- Deep understanding of generator systems: diesel and gas engines alternators controllers and transfer switches
- Strong knowledge of AC power systems 3-phase distribution grounding/bonding and voltage configurations (208V 480V etc.)
- Proven experience with commissioning troubleshooting and field diagnostics
- Ability to read electrical schematics one-lines and control logic diagrams
- Strong communication and customer support skills
- Comfortable working independently in a travel-heavy fast-paced environment
Education and Experience
- High school diploma or equivalent required; technical certifications or associates degree in electrical engineering or power systems preferred.
- Minimum 7 years of experience in power systems load bank application generator commissioning or related roles.
- Experience in a technical sales support or project engineering role is preferred.
- Knowledge of testing standards such as IEEE 115 NFPA 110 or utility-specific commissioning practices is a plus.
Physical Requirements
- Ability to walk job sites climb stairs/ladders and work around temporary electrical setups.
- Must be able to lift up to 50 pounds periodically.
- Must possess a valid drivers license with a clean driving record.
- This is a safety-sensitive position; candidates must pass a 10-panel drug screen.
- Must be able to travel 50% of the time with overnight travel required.
A Workplace For All
At EquipmentShare we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting developing and retaining great people from all walks of life.
We value different backgrounds talents and perspectives. We want you to feel like you belong here because you do.
EquipmentShare is an EOE M/F/D/V.
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Rent the newest construction equipment and tools, track your entire fleet and put your assets to work with EquipmentShare at one of our 240+ locations.
