Global Head of Operations Reconciliations – Business Execution Executive

Why Wells Fargo

At Wells Fargo a meaningful career is more than just a job. Its about thriving in a supportive environment with competitive compensation robust benefits and programs that foster work-life balance and well-being. We celebrate authenticity community investment and empower growth. Wells Fargo is recognized as a top workplace for career development.

The Chief Operating Office Global Operations

The Chief Operating Office (COO) strengthens Wells Fargos risk and control infrastructure delivers a more consistent approach to line of business operations and provides effective and efficient enterprise services to our employees and customers. The top priority of the COO is to help strengthen the companys risk and control infrastructure.

Global Operations (GO) is responsible for refining processes and redesigning business operations by efficiently utilizing resources to exceed customer requirements and service. Our mission is to integrate transform and strengthen the enterprise through automation risk mitigation effective controls and state-of-the-art technological solutions to operate at an optimal level.

GO enables a more consistent effective and efficient delivery of products and services to customers across contact centers payments and other processes. Working closely with the businesses they support GO drives efficiency and risk mitigation through process simplification functional consolidation automation and effective controls. The main groups that make up GO are Consumer Lending Operations Consumer Small & Business Banking Operations Wholesale Operations Shared Services Operations and Fraud and Claims Management.

Operations goal is to build a more unified integrated approach to Wells Fargos business operations functions focused on enhancing operational excellence meeting regulatory remediation efforts and better serving customers.

The Role

The Global Head of Operations Reconciliations - Business Execution Executive - will serve as a senior executive leader within Shared Services Operations responsible for overseeing and transforming reconciliation processes across Global Operations. The Global Head of Operations Reconciliations is a new role that will report into the Head of Shared Services Operations (SSO). The executive will serve as a senior executive leader within Shared Services Operations responsible for overseeing and transforming reconciliation processes across global Operations. This role demands a visionary leader with deep expertise in operational strategy risk management and enterprise-wide process optimization. The executive will lead the design and implementation of a target operating model for reconciliations with an initial focus on financial cash and securities recons ensuring centralized oversight governance and alignment with enterprise standards.

This leader will manage and develop multiple business functional areas focusing on long-term strategies policies and process advancements for cross-functional stakeholders and partners. They will make strategic decisions in collaboration with the Global Operations leadership team prioritize and execute cross-functional initiatives and deliver scalable fit-for-purpose solutions. The role requires advanced analytical thinking creativity and innovation to drive expense reduction risk mitigation and operational excellence.

The leader will define a strategic roadmap that includes centralization of operational teams across Global Operations performing Reconciliations transforming technology platforms setting a framework with standards designing a target operating model and driving efficiency through automation. The impact of change will stretch across Global Operations and Finance.

Key Responsibilities

• Visionary Leadership: The role demands a visionary leader with deep expertise in operational strategy risk management and enterprise-wide process optimization. Provide vision and direction for high-impact initiatives to achieve long-term strategic objectives.

• Strategic Roadmap: Define a strategic roadmap that includes centralization of operational teams transforming technology platforms setting a framework with standards and controls designing a target operating model and driving efficiency through automation.
• Technology Strategy: Influence technology strategy application rationalization and automation of manual reconciliations.
• Centralized Governance: Define and lead centralized governance across the Enterprise to drive accountability of reconciliation breaks and resolution .
• Collaboration with Finance: Collaborate with Finance to clarify roles and responsibilities for GL and transactional reconciliations.
• Risk Management: Partner with business heads regulators control management risk legal and audit partners to ensure appropriate management of business risk.
• Executive Communication: Present executive summaries whitepapers and recommendations to senior leaders board members and regulators.
• Talent Management: Recruit coach and develop senior talent to meet business objectives.

Required Qualifications

• 8 years of Business Execution Implementation or Strategic Planning experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• 4 years of management experience

Desired Qualifications

• Significant experience leading large-scale global operations teams and direct management experience of large teams across multiple geographies.
• Experience with global regulatory agencies internal audit and meeting regulatory requirements.
• Strong exam audit and testing support experience.
• Experience developing KRI reporting analysis and recommendations for senior leaders.
• Experience designing and implementing enterprise-wide reconciliation frameworks and tooling solutions.
• Proven success in recruiting inspiring and developing diverse teams.
• Ability to resolve issues overcome obstacles and achieve solutions that meet organizational needs.
• Demonstrated experience leading large complex enterprise-level initiatives and working in a matrixed organization.
• Strong written and verbal communication skills including executive engagement and influence.
• Bachelors degree required; MBA or other masters degree preferred.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.