Senior BI Infrastructure Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience

It means you play a part in building a better world. You contribute to a winning culturea spirit of accountabilitythat has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability invent for the digital age and innovate in order to bring solutions to millions of people. Sure you work for Caterpillar. But more importantly you work for the good of your career your family your community and your world.

Job Summary:

As a BI Infrastructure Analyst you will assist in the administration support and installation of BI Tool environments including Tableau Power BI ThoughtSpot Business Objects and Cognos. The BI Tool software is deployed on Windows Linux and Citrix servers. Therefore you will have opportunities to work with other infrastructure teams to troubleshoot integrate and provide infrastructure solutions to business and technical problems.

What You Will Do:

• Providing 24/7 support along with other team members for all enterprise BI tool environments.

• Offering technical support for the BI Tool Enterprise software applications for visualization which includes a suite of applications such as Business Dashboards Data Discovery Big Data Analysis Data Visualization Mapping Data Stories Time Series and Mobile Business Intelligence. BI Tools are web-based visualization reporting toolsets that allow users to access a wide variety of data sources live or with Data Engine extracts.

• Performing capacity planning and installation of new hardware and software to align with Business Unit projects.

• Working directly with BI Tool Vendors to resolve product issues between vendor-supplied software and Caterpillar-supplied structure components (hardware software and/or environmental).

• Following existing change management and incident/problem management processes when maintaining environments.

• Documenting and communicating issues/findings/problems to business partners and other infrastructure support/team members accordingly.

• Developing enhancing supporting and validating monitoring and alerting capabilities of the BI Tool environments.

• Providing consultation to business units or partners within Caterpillar.

What You Have:

• Bachelors degree in Computer Science Information Technology or a related field.

• Minimum of 7 years experience with Business Intelligence platform services.

• Minimum of 7 years experience in infrastructure or application support.

• Advanced understanding of Windows Server Operating System.

• Advanced understanding of Apache/Tomcat application servers.

• Experience writing testing and using scripting languages (e.g. PowerShell Python Bash).

• Solid understanding of modern web technologies and trends (e.g. REST APIs HTML5 CSS3 JavaScript frameworks).

• Strong analytical problem-solving and multitasking skills demonstrated through at least 7 years of professional experience.

• Excellent communication skills both written and verbal with experience collaborating across technical and non-technical teams.

• Proven ability to work independently and in team environments ideally in fast-paced or cross-functional settings.

Top Candidates Will Also Have:

• Experience with Linux Operating Systems including administration shell scripting and troubleshooting in enterprise environments.

• Understanding of data warehousing concepts and platforms such as dimensional modeling ETL processes and tools like Snowflake.

• Proficiency with relational databases (e.g. SQL Server Oracle PostgreSQL) and strong SQL skills for querying performance tuning and data validation.

• Working knowledge of networking fundamentals including domains firewalls access rules and how they impact BI platform connectivity and security.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage because we value your performance we offer a total rewards package that provides day one benefits (medical dental vision RX and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Additional Info:

• The ideal location for this role is East Peoria IL Irving TX Nashville - TN

• This position requires the employee to work a 5-day-a-week schedule in the office.

• This position may require 10% travel.

About Caterpillar -

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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