Help Desk Analyst Columbus, OH

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Help Desk Analyst
Columbus OH
On Site Position; 3-month contract with the possibility of extension

Contract Position Summary

FCDC is seeking a Help Desk Contractor to join our team.

The contractor must be a U.S. citizen or a green card holder.

Assign rights to applications.

Assign rights to network services including folders printers database account rights non-Windows-based services and user-based drives. This may also include cloud services.

Password resets on current users across multiple applications including but not limited to Active Directory accounts email accounts remote access and internal applications.

Customer service state of mind with the possibility of direct Partner interaction in person through messaging platforms or phone calls.

Deletion and disabling of users.

Regularly scheduled cleanup of accounts.

Remediation of issues related to user accounts.

Management of secondary accounts and privileged access accounts.

Solid technical background with service desk and desktop support

Basic understanding of the operations of the Active Directory.

Basic understanding and operations of Outlook.

Should be able to impact day one of this project.

Basic endpoint deployment knowledge.

Configuration of new device procurements

Deliveries of new procurements

E-Recycling preparation for salvaged County material including the movement compiling and processing of equipment

Basic understanding of and operation of ITSM

Candidates must complete in-person technical and work style interviews (combined or separate) with the hiring manager senior-level management Enterprise IT and related team members. This may include a hands-on technical assessment.

Candidates must provide relevant professionalreferences

Required Experience:

Help Desk AnalystColumbus OHOn Site Position; 3-month contract with the possibility of extensionContract Position SummaryFCDC is seeking a Help Desk Contractor to join our team.The contractor must be a U.S. citizen or a green card holder.Assign rights to applications.Assign rights to network service...