Help Desk Analyst 2 Franklin County, OHonsite
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Job Location:
Franklin County, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Candidates will work onsite in Franklin or Madison County OH
6 Months
Interviews will be onsite. Location TBD after candidate screening.
Travel is required
Job Description:
Independently installs maintains configures upgrades and administers hardware and/or software in areas such as workstation support network administration server administration business continuity information security telecommunications and network connectivity and SAN administration following provided directions.
Develops innovative solutions to encounter problems by evaluating selecting adapting and modifying standard procedures.
Diagnoses analyzes and resolves issues for customers across multiple technological domains.
Interfaces with other platforms from both hardware and software perspectives.
Provides informal mentorship opportunities to peers and/or lower-level staff through conversation observation or technical documentation.
Responds verbally and in writing to questions and concerns.
Performs other duties as assigned.
Strong experience supporting Windows 11
Experience with file server management active directory GPO settings.
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
