Process Optimization Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Process Optimization Manager:
Were becoming an AI-first organization and the Strategic Initiatives team needs ahands-on AI Process Engineer to make that vision real. This role is about execution: designing building and maintaining AI-powered workflows that drive measurable impact across Operations.
Youll partner closely with Operations and Product teams to translate opportunities into working automations. From testing new tools to rolling out pilots and refining them based on feedback youll ensure that AI becomes part of how we work every day.
Why join Tipalti
Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.
At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.
In this role you will be responsible for:
- Collaborate with leaders inSupport Customer Success Onboarding Payment Ops Engineering Support and Compliance to identify opportunities for AI automation then bring their user stories to life through working solutions.
- Design configure and maintain workflows using tools such as Gemini Glean Workato and other AI/automation platforms.
- Build test and iterate on automations ensuring they are effective reliable and user-friendly.
- Monitor and troubleshootlive workflows updating as business needs evolve.
- Partner with Product teams totrial new AI capabilities and integrate them into day-to-day operations.
- Document automations and developplaybooks to support scale and adoption across teams.
- Help define and implement governance processes ensuring automations follow standards for reliability security and compliance.
About you:
- 35 years of experience in automation engineering business systems or related roles with hands-on expertise in AI and workflow automation platforms.
- AI-curious: you dont need to be an expert but youre eager to learn experiment and apply AI to real business problems.
- Data-driven problem solver: you use data to prioritize measure and improve solutions.
- Persistent learner: youre comfortable failing fast iterating and trying again until the solution works.
- Process-oriented: you think in terms of workflows consistency and scalability.
- Strong work ethic: you take ownership follow through and care about delivering results teams can rely on.
- Familiarity with AI and automation platforms (Gemini Glean Workato Zapier RPA tools) and/or scripting (Python JavaScript) is a plus.
- Clear communicator and documenter you make complex workflows easy to understand and adopt.
Success in This Role Looks Like:
- 90 days: Multiple live automations deployed eliminating manual effort in Ops teams.
- 6 months: A growing library of reliable AI workflows documented playbooks and basic governance standards in place.
- 12 months: AI-powered processes consistently delivering measurable efficiency and accuracy improvements across Operations.
Our benefits package includes:
- Hybrid working model that requires you to be in the Plano office on Monday Tuesday and Thursday
- Competitive salary and stock options
- Matching 401K
- Extended benefits Employee Assistance Program life insurance AD&D LTD
- Maternity Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit snacks & drinks in office
- Phone/internet allowance
- Regular company-wide social events
- Multiple ERG groups celebrating our diversity and creating an inclusive culture
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.
AI Use
We may use artificial intelligence and automated systems (collectively AI) to screen assess and select candidates during our recruitment process. This includes resume screening skills assessment and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process you can contact .
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice Tipalti
Experience:
Manager
Key Skills
- Loan Processing
- Continuous Improvement
- Lean
- Management Experience
- Math
- Process Improvement
- Fair Housing Regulations
- Project Management
- Process Management
- Underwriting
- Leadership Experience
- Supervising Experience
About Company
Tipalti delivers smart payables that elevate modern business. Let’s bring scale, efficiency, and focus to your business through fully automated, end-to-end solutions.
