Senior Analyst, Deal Operations

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The opportunity

In Revenue Operations our shared vision is to simplify and innovate to make it easy for our customers to do business with Adobe. As stewards of Adobes global quote-to-cash business processes we strive to delight customers and team members through standardized processes and automated solutions that are supported by smart people who are flexible to evolving business needs. We move quickly so the business can move quickly and capitalize on opportunities to support the creativity of our customers. Our organization encourages diversity inclusion and ongoing growth and learning. As a Senior Deal Operations Analyst this role focuses on empowering our Deal Desk team with information and support to effectively support our Enterprise sellers and their customers.

What youll do

• Partner with Operational teams Product Business Units and Pricing Strategy to bring Go-To-Market offers to life and ensure smooth execution.

• Enable Deal Desk Analysts by coordinating delivering and supporting training on Enterprise Go-To-Market products and processes.

• Establish and uphold transparent approval pathways and process documentation that facilitate team navigation through Adobes Enterprise offerings.

• Keep global teams informed by communicating changes to go-to-market strategy processes and systems that impact deal support.

• Contribute to strategic projects within Pricing and Revenue Operations championing innovation and continuous improvement in quote-to-cash processes.

• Act as a trusted first point of contact for team members needing guidance on quote-to-contract processes in CRM CPQ and CLM solutions.

• Fix and resolve reported issues quickly to keep the business moving.

• Build a solid foundation for team success through detailing common issues solutions and user guides that encourage self-service and collaboration.

• Support system administration activities including user management permissions and configuration updates.

What youll bring

• 3 years of experience as a business process analyst or similar role with strong expertise in quote-to-contract operations and hands-on knowledge of Salesforce and/or Microsoft Dynamics.

• Experience using case management tools to support documentation workflow and issue management.

• A bachelors degree in Finance Business Administration Operations or a related field; or 35 years of industry-specific experience that provides equivalent knowledge.

• Exceptional communication skills able to simplify complex topics build alignment and influence outcomes across diverse collaborators.

• Demonstrable ability to identify challenges propose thoughtful solutions and drive initiatives to completion in a fast-paced evolving business landscape.

• Adaptability and resilience to shifting priorities with the ability to thrive in a dynamic rapidly evolving environment.

• Exceptional attention to detail and a dedication to precision ensuring that your work maintains exceptional quality and empowers teams to satisfy customers.

• A growth mindset and curiosity to continually learn evolve and originate innovative ideas that unlock creativity and deliver business impact.

As our many awards will tell you at Adobe youll be immersed in an exceptional work environment that is recognized around the world. Youll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youre looking to make an impact Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the phenomenal benefits we offer at .

Adobe is an equal opportunity employer. We hire individuals regardless of gender race or colour ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status. We know that when our employees feel appreciated and included they can be more creative innovative and successful. This is what it means to be Adobe For All. Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization and we know the next big idea could be yours!

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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