About the Role
The Customer Service Assistant provides support to clients by responding to inquiries resolving issues and ensuring a positive experience. This role requires excellent communication skills attention to detail and a customer-focused attitude.
Key Responsibilities
Handle customer questions and requests through phone email or in person.
Provide accurate information about products services or policies.
Assist with orders returns and account updates.
Document interactions and escalate complex issues when necessary.
Collaborate with internal departments to resolve customer concerns quickly.
Maintain a courteous and professional tone at all times.
Qualifications :
Previous experience in customer service or administrative support preferred.
Strong communication and problem-solving skills.
Ability to multitask and stay organized.
Friendly patient and team-oriented.
Basic computer and data entry skills.
Additional Information :
Benefits
Competitive salary ($61000$66000 annually).
Professional growth and advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and development programs.
Opportunity to work with an experienced and driven marketing team.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more