Front Desk Receptionist

Relais & Châteaux

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profile Job Location:

Kenmare - Ireland

profile Monthly Salary: Not Disclosed
Posted on: 18-10-2025
Vacancies: 1 Vacancy

Job Summary

Job Title: Front Desk Receptionist
Location: Park Hotel Kenmare Kenmare Co. Kerry
Department: Reception
Reports To: General Manager & Reception Manager
Employment Type: Full-Time

Responsibilities:

  • Greet and welcome guests with warmth and professionalism.
  • Manage check-ins and check-outs ensuring accuracy and attention to detail.
  • Respond to guest inquiries and requests both in person and via phone or email.
  • Coordinate with other hotel departments namely housekeeping porters and Reservations to ensure seamless service.
  • Handle guest complaints or concerns promptly and professionally.
  • Maintain the cleanliness and organisation of the front desk area.
  • Process payments and maintain accurate records of transactions.
  • Provide guests with information about hotel amenities local attractions and services.
  • Uphold the hotels standards of appearance conduct and confidentiality at all times.

Qualifications :

  • Proven experience in a front desk or guest service role preferably in a luxury or five-star setting.
  • Proficiency in hotel software systems (e.g. Guestline Opera Hotsoft or a similar PMS).
  • Exceptional interpersonal and communication skills.
  • Fluency in English.
  • Impeccable grooming and professional presentation.
  • Ability to multitask in a fast-paced high-pressure environment.
  • Degree or diploma in hospitality is a benefit but is not essential.

Additional Information :

Work Environment & Benefits:

  • Competitive Wage
  • Use of our pool/ gym facilities 
  • Discounted rates at Park Hotel Kenmare 
  • Discounted rates at other R&C properties 
  • Complimentary on-site parking 
  • Excellent training and development

Remote Work :

No


Employment Type :

Full-time

Job Title: Front Desk ReceptionistLocation: Park Hotel Kenmare Kenmare Co. KerryDepartment: ReceptionReports To: General Manager & Reception ManagerEmployment Type: Full-TimeResponsibilities:Greet and welcome guests with warmth and professionalism.Manage check-ins and check-outs ensuring accuracy an...
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About Company

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn  ... View more

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