IT Capacity and Risk Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Team Information Security
Working Pattern -Hybrid 2days per week in the either the Vitality Bournemouth or London time 35 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- IT risk & compliance expertise strong knowledge of controls and regulatory frameworks
- Capacity planning & performance monitoring forecasting optimisation and tool usage
- Stakeholder communication translating technical risks and influencing decisions
What this role is all about:
As ourIT Capacity and Risk Manager youll play a pivotal role in ensuring our technology environment remains robust compliant and future-ready.Lead cross-team efforts to embed risk management and capacity planning advancing IT operations and strategic goals with excellence and compliance.
This is a high-impact role where youll translate complex technical risks into actionable business insights maintain high-quality documentation and act as a key bridge between Technology Compliance and Governance teams. Youll also ensure infrastructure capacity is aligned with business growth enabling proactive planning and decision-making.
Key Actions
Capacity Planning & Performance
- Conduct capacity management activities across infrastructure and applications
- Forecast resource needs based on business growth and usage trends
- Ensure systems meet SLAs without over-provisioning
- Identify performance bottlenecks and underutilised resources
Governance & Risk Management
- Design and assess IT controls (e.g. access change application general IT controls)
- Conduct gap analyses against different frameworks such as ISO 27001
- Maintain and enhance the IT risk register tracking mitigation activities
- Manage root cause analysis for capacity-related incidents and implement preventive measures
Stakeholder Engagement
- Collaborate with senior leaders CIOs and programme managers to align IT capacity with strategic initiatives
- Present risk assessments and capacity plans to leadership
- Promote risk-aware decision-making across technology teams
Reporting & Analysis
- Produce insightful reports on capacity performance and trends
- Integrate capacity metrics into IT risk assessments and executive reporting
- Support internal and external audits including evidence collection and walkthroughs
Collaboration & Tool Management
- Work closely with IT operations service delivery and project teams
- Use tools like Dynatrace SolarWinds and custom dashboards to monitor and model capacity
- Support awareness and training initiatives around IT risk and control obligations
What do you need to thrive
- Strong analytical and documentation skills with a keen eye for detail
- Proven ability to manage multiple priorities and escalate emerging risks
- Experience translating technical risk into business-relevant messaging
- Deep understanding of IT controls and regulatory frameworks
- Familiarity with IT infrastructure (servers cloud storage networks)
- Knowledge of ITIL especially Capacity Management
- Proficiency in monitoring and reporting tools
So whats in it for you
- Bonus Schemes A bonus that regularly rewards you for your performance
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance With its own set of rewards and benefits
- Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality this is our promise to you we will:
- Help you to be the healthiest youve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About You
About Us
Were really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand here to make the world a healthier happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care.
At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.
Required Experience:
Manager
Key Skills
- Arm
- Risk Management
- Financial Services
- Cybersecurity
- COSO
- PCI
- Root cause Analysis
- COBIT
- NIST Standards
- SOX
- Information Security
- RMF
About Company
Vitality is a leading UK insurer offering health and life insurance. Get your quote today and unlock discounts and rewards from top brands.
