Wellness Supervisor
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Job Location:
Santa Fe, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In this role you will be responsible for supervising and training all Spa team members to ensure guests are receiving the ultimate spa experience. As the master organizer you will also be responsible for scheduling all spa-related appointments checking guests in and out and assisting in all retail sales. The Wellness Supervisor will come with a friendly and helpful demeanor and be able to manage guest issues and create solutions.
- Ensure the spa and fitness facilities are prepared for proper opening and closing each day
- Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order
- Arrange all spa appointments for a la carte services/activities and packages
- Support Director of Wellness with all administrative functions of the Spa including using Spa software maintaining inventory of supplies answering telephones making appointments and answering questions
- Oversee efficiency of Spa operations at the Spa front desk via proper scheduling of appointments and staff as well as review and revise scheduling daily
- Assist with billing for all Spa services and retail sales including preparing receipts
- Be thoroughly familiar with and provide instruction on Spa software
- Assist with inventories and cost control
- Assist in monitoring and evaluating Spa Reception and Locker Room employees
Qualifications :
- At least 1 year of experience within a luxury hotel property spa environment or luxury retailer preferred
- Experience leading a small team with a positive and heartfelt approach
- Ability to handle customer requests issues and come up with quick solutions
- Trusting to handle confidential guest information
- Show initiative and strive to prioritize operational needs and anticipate guest requests
- Be an excellent communicator great listener and super understanding whether towards other team members or guests
Additional Information :
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
For more information:
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
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Juniper Bishops Employment LLC is an Equal Opportunity Employer M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
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