Payment Operations Reconciliation Senior Specialist

Were looking for a Senior Reconciliation Specialist to join our team in Tallinn. This role is a unique opportunity to have an impact on Wises mission being a part of our international Operations team and helping save millions of people money.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the worlds first platform to offer true multi-currency banking. 

Heres how youll be contributing to the Reconciliation team:

• Performing and maintaining high level execution of reconciliation related tasks 
  • Reconciliation of bank accounts
  • Payments and transactions reconciliation
  • Compensations reconciliation
  • Audit coordination
  • Other types of Payment Operations related reconciliation items
• Investigating resolving (or where needed notifying Payments or Technical team about the need to resolve) and escalating reconciliation discrepancies in a timely manner.
• Working closely with Payments teams and ensuring the correct processing of customer payments
• Performing month-end close activities and reporting to Finance
• Supporting building of reconciliation tooling and contributing towards making improvements to reconciliation flows and processes together with relevant Product and Engineering teams

This role will give you the opportunity to: 

• Make an Impact - Youll help to identify and automate manual processes that complicate our customers lives while increasing operational efficiency driving us towards Mission Zero!
• Challenge Yourself - Youll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.
• Inspire Teams - Youll fuel the revolution with your ideas knowledge self-starter attitude and customer insight which youll use to work with product engineers and other operational teams to help solve our customers problems!
• Work Globally - Youll work closely with internal and external partners and help to figure out ways to make our customers lives better.

Qualifications :

• You have the right to work in Estonia.
• You have excellent written and verbal English skills. 
• You have basic excel skills and you are a fast learner. 
• Youre accurate and pay attention to details. You enjoy owning your work and taking charge on projects when needed. 
• Youre a clear and honest communicator persuasive and adaptive to different audiences. 
• You are great working in an autonomous set up whilst being a part of the team and validate your own work when needed.
• Youre comfortable with feedback and being part of a team where ideas are shared and openness is valued
• Youre proactive and a great relationship builder.
• You are flexible with your work hours. We aim to help our global customers any time they need it occasionally during weekends and holidays.

Some extra skills that would be great:

• You have relevant experience working in operations/reconciliation and have an interest for investigation of discrepancies. 
• Youve been a part of or have led cross functional projects that drive efficiency and scaling of manual work.
• You know how to use data to prioritise tasks that have the most impact.
• You have proficiency in either (or both) Portuguese or Spanish.

If youre interested please apply by submitting your CV and answering application questions by the 7th of November EOD.

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time