Senior Product Owner, End User Hardware, OS and VDI

Job Summary: We are seeking a highly motivated and experienced Senior Product Owner to join the End User Computing team that will focus on the hardware operating systems and virtual desktop infrastructure used across Marriott International. Reporting to the Senior Director Associate Technology the successful candidate will be responsible for managing and driving the development of end-user computing hardware operating systems (OS) and virtual desktop infrastructure (VDI) solutions. This role requires a deep understanding of user needs market trends and technological advancements to ensure our products meet the highest standards of quality and performance.

CANDIDATE PROFILE

Required:

Undergraduate degree in Computer Science Information Technology Business or equivalent combination of education/experience

7 years of experience in Information Technology including:

Proven experience as a Product Owner or similar role in the technology industry with a focus on end-user computing hardware operating systems and VDI solutions

Demonstrated understanding of product management principles and prior experience with SAFe agile methodologies and user-centered design

In-depth knowledge of end-user computing hardware operating systems and VDI technologies

Demonstrated ability to lead influence and collaborate effectively in a matrix-managed environment.

Demonstrated ability to assess customer needs creatively approach solutions and decide and influence appropriate courses of action

Ability to deliver results under challenging conditions particularly when faced with complexity ambiguity and aggressive timelines

Excellent verbal and written communication skills for a wide range of audiences including executives business stakeholders and other IT teams.

Strong attention to detail with an ability to define product roadmaps and operate effectively across multiple priorities.

Preferred:

5 years ProductProgram management experience leading or managing platforms within a large global organization.

3 years of demonstrated Product and/or Strategy experience.

3 years of experience managing third party and contract labor

Ability to understand and navigate complex user and technical discussions architectures and dependent solutions.

Demonstrated success leading large-scale information technology initiatives/transformations

Understanding of Marriott infrastructure ecosystem is a plus

CORE WORK ACTIVITIES:

Product Vision and Strategy: Develop and communicate a clear product vision and strategy for end-user computing hardware operating systems and VDI solutions. Products include laptops workstations printers peripherals Windows and Apple operating systems and Microsoft W365 virtual platforms.

Roadmap Planning: Create and maintain a product roadmap that aligns with business goals and customer needs.

Asset Management:Oversee hardware and operating system asset management activities including end-of-life processes device certification and ensuring compliance with organizational standards and policies. Formalize tracking and metrics for device and operating system lifecycles and policies.

Backlog Management: Prioritize and manage the product backlog ensuring that development efforts are focused on delivering the highest value features and improvements.

Performance Monitoring: Monitor product performance and user satisfaction and make data-driven decisions to drive continuous improvement

Stakeholder Collaboration: Work closely with cross-functional teams including engineering service providers and business teams to ensure successful product development and launch.

User Research: Conduct user research and gather feedback to understand user needs and pain points and incorporate this information into product development.

Market Analysis: Stay up-to-date with industry trends competitive landscape and emerging technologies to inform product strategy and development.

Why Join Us:

Innovative Environment: Work in a dynamic and innovative environment where your ideas and contributions are valued.

Career Growth: Opportunities for professional development and career advancement.

Impact: Make a significant impact on the development of cutting-edge technology