Manager, Product Operations
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
26 days ago
Vacancies:
1 Vacancy
Job Summary
The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform product operations drives consistency efficiency and quality across the organization.
As a manager of product operations you will lead and grow a team of experienced product operations specialists while also delivering high-quality operational support to product managers leadership and other cross-functional partners. This is a hands-on management role: you will coach and mentor team members set clear priorities and build scalable processes that enable world-class product operations.
At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What Youll Do:
- Manage and develop a team of product operations specialists providing mentorship feedback and career development.
- Establish clear expectations and operational best practices to ensure consistent high-quality team output.
- Build refine and scale processes for roadmap planning customer feedback integration and launch execution.
- Develop tooling and create standards for key product management processes (feedback intake roadmap prioritization product execution)
- Lead product-wide communications and operational support for major events such as user conferences product summits all-team meetings and cross-functional forums.
- Incorporate user voice into the product development process.
- Drive centralized product knowledge and enablement ensuring PMs and stakeholders have the tools resources and education needed to succeed.
- Partner with product engineering marketing and other stakeholders to ensure smooth product lifecycles launches and communication.
- Foster a culture of accountability growth and collaboration within the product team.
Who You Are:
- 4 years of product operations or related experience in a B2B saas or high-growth consumer technology company.
- Experience managing and developing team members with a track record of building strong team performance.
- Strong operational mindset with the ability to implement scalable repeatable processes.
- Excellent communicator and cross-functional collaborator comfortable representing the team to product leadership at the VP level.
- Hands-on manager able to balance and employ both judgement and execution.
Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your experience we encourage you to apply.
Benefits & Growth:
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development product training and career pathing
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture ability to join our Community Guilds
- Access to Inclusion Talks our Internal panel discussions
- Free global Spring Health benefits for employees and dependents age 6
- Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
