Bilingual Operations Supervisor Lisbon

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Bilingual Operations Supervisor (German and English) Lisbon

Were looking for a motivated Bilingual Operations Supervisor (German and English) to lead a customer experience team in an international environment.

Location: Lisbon (on-site only relocation package available)
Contract: Permanent full-time
Salary:/month performance bonus meal allowance
Benefits: Health insurance relocation support

What Youll Do

Supervise and coach a team of customer experience agents
Monitor KPIs (quality attendance efficiency)
Handle escalated cases and drive performance improvements
Collaborate with other departments to improve workflows
Ensure compliance with internal processes and SLAs

What Were Looking For

24 years of experience in operations customer service or team leadership
Experience in a Call Center or BPO environment preferred
Languages: German (C2) English (B2 minimum)
Strong leadership coaching and communication skills
Ability to work in rotating shifts

Why Join Us

Competitive salary performance bonus
Health insurance and relocation package
International work environment in sunny Lisbon

Apply Now
Excited to take the next step
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Bilingual Operations Supervisor (German and English) Lisbon Were looking for a motivated Bilingual Operations Supervisor (German and English) to lead a customer experience team in an international environment. Location: Lisbon (on-site only relocation package available) Contract: Permanent full-tim...