Youth Care Worker

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The Youth Care Worker provides supervision of residents and maintains the safety and security of the facilityand everyone living in it. They support the team and ensure operations are efficient safe and secure. TheYouth Care Worker shall ensure residents safety while interacting in a positive supportive manner. Theywill be involved with youth in the establishment and maintenance of a therapeutic relationship and the careplan process with the goal of facilitating the youths return to a community setting.

ACCOUNTABILITIES:
1. Resident Care and Support:

• Actively supervises residents in the facility and in the community as required in a lawful safe andexpedient manner.
• Monitors the activities of the youth and maintain availability for personal practical and moralsupport.
• Develops and maintains a strong therapeutic relationship with youth that facilitates effectiveintervention.
• Plans implements monitors and participates in group activities including life-skills trainingmodules and social recreational programming.
• Engages in all aspects of programming including sports and recreational activities (eg. Swimmingbasketball soccer hiking cleaning crafts etc.)
• Utilizes the environment (milieu) in assessing teaching and supporting residents around issuessuch as problem-solving and conflict resolution.
• Adopts age-appropriate parental role with the youth in the areas of basic daily living skills androutines a supportive and encouraging attitude and proper limit setting.
• Participates in development and implementation of case plans.
• Reports to Caseworker client progress changes and/or regression in the clients status.
• Completes duties reports and logs as per shift description.
• Deals with interpersonal relationships within Gemma House in a therapeutic manner.
• Refers clients to outside resources and counseling when needed. Encourages residents to developfamily and community-based support networks in conjunction with the Case ManagementSupervisor which may continue to be accessed upon discharge from Gemma House.
• Follows policies and procedures of Gemma House The Salvation Army and the Ministry of ChildrenCommunity and Social Services.

2. Health & Safety:

• Assumes delegated responsibility for the facility when assigned.
• Maintains the safety and security needs of the residents through engagement supervision andmonitoring.
• Deals with serious incidents and crisis in a safe and therapeutic manner. Communicate andenforce facility rules while maintaining discipline and safety.
• Supervises the delivery of medication and ensures residents are provided with appropriate medicalattention as required.
• Maintains a high level of client care and completes duties in the facility such as housekeepingpreparing and serving meals cleanliness of vehicles etc.
• Participates as an active member of the Joint Health & Safety Committee.

3. Communication and Reporting:

• Completes all documentation in regard to client safety incident reports fire safety and otherserious incidents.
• Documents daily events progress towards goals and any significant occurrences.
• Maintains strictest confidentiality regarding the residents their issues and their concerns.

4. Team Participation

• Participates in all team meetings.
• Presents concerns questions and issues in prescribed forums
• Works co-operatively as a team member and provides a co-ordinated and consistent approach toresidents.
• Provides input into decisions regarding admissions and discharges from the program.
• Participates as required in the evaluation and goal-setting processes of the organization.
• Other related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT
Governance Boards and Councils: None
Internal:

• Program Director
• Case Management Supervisor Gemma House
• Residents
• Staff

External:

• Ministry of Social Services
• Community Partners
• Schools Health Professionals

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

• Reports directly to: Program Director.
• Direct reports for this position: None.

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for the safekeeping of materials and equipment for own use.
• Does not process any financial transactions

WORKING CONDITIONS

• Work setting is at Gemma House which is a Residential group home.
• Regular travel to and from scheduled and unscheduled appointments (20% travel). Travel withyouth to participate in programming.
• Some unscheduled overtime maybe associated with this position.
• Works rotational shifts.
• The incumbent will/may work under the following disagreeable conditions:
• dealing with angry and highly emotional residents and their families. May encounter verbalabuse.
• May be required to perform emergency physical restraints on residents who present a risk ofharm to themselves or others.
• May involve bending stretching reaching and climbing
• Minimal opportunities for rest breaks may occur during the shift.
• Driving program van/vehicle under stressful and less than ideal circumstances.
• May involve sitting standing walking for long periods of time.
• Exposure to both hot and cold outdoor environments when doing programming with youth.
• Ability to lift up to 20 pounds

The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision andValues in a professional manner upholding our code of conduct.

EDUCATION AND EXPERIENCE QUALIFICATIONS:
Education Qualifications and Certifications:

• Completion of a formal post-secondary/college diploma program of 2 academic years in SocialService Work and/or Childcare.
• CPR First Aid (C)Non-Violent Crisis Intervention Certicate or willingness to obtain.
• Therapeutic Crisis Intervention (TCI) Certificate training will be provided if necessary
• Current Drivers licence and driving abstract
• ASIST
• Food Handling Certificate
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• More than 1 year of prior related experience in a residential setting working with marginalizedclientele.
• Experience working with youth is preferred.
• Demonstrated understanding of the Behaviour Based Model
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canadaand its implications as related to position responsibilities.
• Demonstrated experience with Microsoft Office internet and keyboarding

Skills and Capabilities:

• Strong sense of integrity and confidentiality with professional ethics and a balanced sense offairness and flexibility.
• Strong understanding of professional boundaries when working with a vulnerable population.
• Strong listening written and verbal communication skills clear and simple to understand.
• Able to proactively recognize potential risks conflicts and issues respond with solutions andcoaching.
• Attention to detail problem solving and analytical skills.
• Patience and ability to deescalate situations.
• Ability to coach and provide constructive feedback.
• Ability to make decisions within established framework while understanding the impact decisionswill have on programming as well as programs around them.
• Ability and willingness to respect promote and support the mission vision and values of TSA anddevelop an understanding of the purpose of the Salvation Army in Canada and its implication asrelated to position responsibilities.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal and motivational skills.
• Demonstrates effective interpersonal and communication skills and the ability to deal with internaland external contacts at all levels of the organization in a professional manner.
• Ability to develop and maintain a team environment; work cooperatively and effectively with othersto set goals resolve problems and make decisions that enhance organizational effectiveness.
• Demonstrated ability to take initiative be reliable and operate in an environment of accountability.
• Understands the dynamics of residents behavior with the ability to assess their needs and risks.
• Ability to demonstrate understanding of and empathy toward cultural differences.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e. The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.