Account Specialist II Safe Box Vault
Share
Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
At JPMorganChase youll be at the forefront of delivering exceptional customer service where each day presents the same opportunities to make a meaningful difference. Youll engage in creative and exciting work consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine your role remains dynamic and impactful enabling you to build strong relationships and contribute to our business success.
As a Specialist II - Safe Box Vault at JPMorganChase you willsupport the service delivery of Retail Banking. You will be responsible for updating customer records documentation preparation retrieving information and updating systems. You will perform inbound/outbound calls regarding status on inquiry and problem resolution. You will process verify and ensure accuracy of all data entries and maintain the required documentation. Additionally you will respond to internal emails performing internal audits and mandatory overtime required as determined by business needs. The Regulatory & Event Operations Customer Service Account Specialists work is creative exciting and different every day.
Job responsibilities
- Demonstrate strong independent decision making sound judgement analytical and research skills.
- Initiate tasks as a self-starter think creatively and maintain motivation to learn and operate independently.
- Deliver accurate thorough and high-quality work in a metrics-driven environment.
- Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment.
- Develop and maintain effective working relationships internally and externally.
- Work both independently and collaboratively within a team environment.
- Abide by all applicable regulatory and departmental practices and procedures.
- Lift 3050 pounds as required.
- Proactively approach problem solving take ownership of issues and demonstrate determination to follow through.
- Apply creative problem-solving techniques to resolve business issues and meet
Required qualifications capabilities and skills
- Minimum of 2 years Retail Bank customer interaction
- Maintaining & safe keeping safe deposit box records/content
- Minimum of 1 year computer experience required utilizing multiple computer applications in a Windows-based environment
- High school diploma or GED required
Preferred qualifications capabilities and skills
- Customer focused and ability to multi-task between multiple projects and assignments
- Comfortable in a fast-paced consistently changing environment
- Professional thorough and organized with strong follow-up skills
- Have a passion for helping people by solving problems presenting and explaining solutions
Work Schedule:
Monday Friday 8:00AM to 4:30PM
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
