Credit Specialist
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Job Location:
Cerritos, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT ALLSTATE FLORAL
Allstate Floral is a leading home décor company that has become known for its innovative designs and breadth of high-quality artificial flowers and home décor accessories. Products include decorative flowers plants trees home accents and holiday décor sold through a broad spectrum of global retailers distributors and interior designers. Allstate Floral fosters an energetic work environment of creativity and collaboration. As theleading importer with the largest in-stock decorative flowers greenery and home decor Allstate Floral is always looking torecruit and retain exceptional peoplewho are skilled confident innovative and committed to providing excellent customer service to buyers.
POSITION OVERVIEWThe Credit Specialist/Sr. Credit Specialist at Allstate Floral are generally responsible for managing debts owed to creditors. This position oversees various operations necessary for resolving client debt repayment and evaluates the credit situation of a customer to identify debtors and credit level.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Process customers credit application and obtain required documents.
- Analyze and assess customers creditworthiness.
- File customer credit application.
- Response to credit inquiries from mutual vendors.
- Document customer credit history.
- Check existing customers credit with mutual vendors as needed for credit term and limit adjustment.
- Reply account credit status inquiries from customers sales representatives and internal staff.
- Collect payments from customers.
- Perform customers account reconciliation and keep customers account as current as possible.
- Establish and maintain regular communications with customers to accelerate periodic payments.
- Identify delinquent accounts requiring external collection efforts.
- Initiate collection action against debtors who dodge ignore or refuse payment after numerous collection attempts.
- Document collection activities.
- File proof of claim for accounts filed bankruptcy.
- Post payments make bank deposits and review reports to apply on account credit and collect short payments.
- Research deductions coordinate with Customer Care and Sales to solve the discrepancies.
- Scan and save copy electronically for all checks ACHs wire transfers and cash deposits.
- Research credit card charge backs and file dispute if necessary.
- Provide Credit Processing with copies of the checks indicating deductions taken on the daily bases for account reconciliation and on account credit application purpose.
- Note payments posted on account.
- Update postdated payments information to customers account.
- Regular and reliable attendance is essential for this role
- Technical Capacity.
- Business Acumen.
- Communication Proficiency.
- Ethical Conduct.
- Problem Solving/Analysis.
- Strategic Thinking.
This job operates in a clerical office setting. The role routinely uses standard office equipment such as computers phones copiers filing cabinets and fax machines. When expected to travel to trade shows the environment becomes the showroom.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
This is largely a sedentary role; however work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. While performing the duties of this job the employee is regularly required to talk and hear. This position is very active and requires: standing and sitting at will walking and bending as necessary; lifting carrying pushing and pulling items up to 35 pounds regularly without assistance and over 35 pounds occasionally with assistance; reaching overhead at or below shoulders; gross manipulation with hands and fine manipulation with fingers. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position in our Cerritos California headquarters. Business hours are Monday through Friday 8:30 a.m. to 5:30 p.m. however additional or changes in hours may be required to meet work expectations. If requested to travel to trade shows the expected days and hours of work will change accordingly.
TRAVEL
Travel is primarily locally during the business day. No travel outside of the office is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
- High School Diploma
- 3 years in an office customer service environment
- Bilingual Spanish proficiency preferred
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.SALARY RANGE
$25.00 hourly
EQUAL EMPLOYMENT OPPORTUNITY
Allstate Floral provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Please see ourPrivacy Notice to California Job Applicants.
Required Experience:
Senior IC
Key Skills
- EAM
- Food Technology
- AC Maintenance
- Corrosion
- Arabic Cuisine
About Company
Allstate Floral, Inc, Allstate Floral inspires décor-minded people withbeautiful silk and artificial flowers, greenery, andhome accessories across a range of styles and pricepoints. As one of the industrys top importers with aselection of over 30,000 products from timeless totrend, A ... View more
