Team Lead
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Job Location:
Roseville, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Salary: $56000/year
Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Team Lead position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
The Team Lead will oversee the data entry and documentation of Case Manager caseloads. Attend all triage and hearing appointments with Department of Health and Human Services partners. Assist with the day-to-day questions and guidance related to policy and procedures.
Responsibilities
Help to ensure that positive outcomes and program goals are met as required by contract
Supervise activities and conduct performance evaluations for case management staff
Model appropriate coaching and case management strategies
Perform case reviews to ensure that required documentation is maintained staff are adhering to program policies and participants are complying with their participation requirements
Review and approve participant requests for supportive services
Assist with participant case management tasks as needed
Document all participant contacts in case notes
Act as liaison and maintain collaborative relationships with local Dept. of Health and Human Services (DHHS) partners
Review Work Participation Rate (WPR) and other performance reports weekly and work with staff to address performance issues
Maintain a thorough knowledge of PATH policies and procedures
Coordinate participant transfers and other case changes with DHHS and other partners
Other opportunities as available
Qualifications
Experience working with FIP recipients/PATH participants and/or other workforce programs
Excellent leadership and communication skills both written and verbal
Ability to maintain flexibility as needs of contract require
Customer service experience preferred
Proficient in Microsoft Office applications
Bachelors degree in business education human services or related area is preferred
Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!
EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.
Key Skills
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About Company
EDSI is a national workforce development, talent and training company helping great companies and communities train and retain great people.
