Client Retention

As a Client Retention Associate you will gain a strong foundation in specific industries and tax in addition to developing your critical thinking skills. You will also develop a strong understanding about our firms mission and purpose the professional services industry our unique client-centric culture and how we serve and engage our CPA partners clients and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries our various service lines and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team.
As a national premier consulting firm alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines.
Responsibilities
Account management of existing clients
Proactively reach out to inactive clients to rekindle relationships and encourage their return
Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide
Schedule client meetings conference calls and follow-up appointments with great attention to detail
Track outstanding proposals and follow-up with clients until proposal is signed
Maintain client relationship management (CRM) database
Qualifications
Bachelors degree required
Preferred 1 year of experience in a fast-paced consultative sales role
Results-oriented competitive and driven to achieve activity and revenue goals
Dynamic verbal communication robust active listening and excellent presentation and writing skills
High sense of urgency with the ability to meet deadlines and changing priorities
Collaborative and team focused
Receptiveness to performance feedback within a team environment is essential
Proficiency with Microsoft Office Suite and other relevant software applications
Candidate must reside or relocate to Houston TX
alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage 401(k) matching PTO company provided life insurance and disability onsite gym and group fitness classes paid covered parking daily allowance for onsite café and Starbucks and more!
Do Work That Matters. Alliant