Administrative Staff (Constituent Aide)
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
About Us:
The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state secure state data and technology resources and create efficiencies for our state government partners while keeping costs in check.
DAS is the engine of state government providing innovative solutions and supporting the efficient operation of state agencies boards and commissions. DAS program areas serve our Ohio government customers who in turn directly serve the interests of Ohioans. We help procure goods and services deliver information technology and mail recruit and train personnel promote equal access to the state workforce lease and manage office space process payroll print publications and perform a variety of other services.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Administrative Support/Services
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.
What Youll Do:
Under the leadership of Governor Mike DeWine and Lieutenant Governor Jim Tressel DAS seeks a candidate for a constituent aide role to serve in a fiduciary capacity to agency leadership. DAS is a cabinet level agency that serves as the engine of state government providing innovative solutions and supporting the efficient operation of state agencies boards and commissions. Ideally candidates will have a strong interest in public service public policy and Governor DeWines vision for an Ohio that works for everyone. Candidates will undergo a training period and will develop an understanding of state government administration to serve as a trusted resource and liaison between multiple departments and within the assigned agency. Additionally candidates may be assigned to a different agency.
Some anticipated duties include:
- Provides assistance & information to constituents by responding to letters emails &/or calls and walk-ins from concerned citizens following established protocols;
- Logs calls/complaints into tracking system;
- Communicates with caller(s) or obtains details through follow-up communication (e.g. email correspondence);
- Researches issues raised to confirm accuracy of allegation(s);
- Drafts appropriate constituent response for supervisors signature;
- Refers constituents to appropriate responder;
- Works closely with other agencies and offices to ensure that the appropriate assistance is provided;
- Prepares special proclamation requests;
- Serves as back-up to front desk receptionist;
- Assists with projects as assigned.
Serves as an unclassified employee pursuant to O.R.C. Section 124.11 (A)(9).
Required Experience:
Staff IC
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Food Service
- Kitchen Experience
- Dietary Aide Experience
- Serving Experience
- Cooking
- Dietary Department Experience
- Sanitation
- Food Production Experience
- Meal Preparation
About Company
Ohio.gov is the official website for the State of Ohio. Find the government information and services you need to live, work, travel, and do business in the state.
