Client Services Partner

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Strategic Planning: Formulating effective long-term strategies that align with the business goals market dynamics and internal capabilities.
Process Optimization: Identifying operational gaps and implementing improvements to streamline operations and increase productivity.
Quality Control: Ensuring that the services meet established quality standards and are compliant with regulations.
Team Leadership: Empowering teams through effective leadership and mentorship to enhance performance and build a culture of positivity and engagement.
Cross-Departmental Collaboration: Working closely with other departments such as finance marketing learning and development and recruitment to achieve shared goals.
Performance Monitoring: Assessing key performance data to ensure operational efficiency and enable informed decision-making.
Compliance: Upholding company standards while ensuring compliance with legal and safety requirements.
Budgeting & Finance: Managing operational budgets analyzing financial performance and identifying cost-saving opportunities.

Requirements

Proven experience in operations management and leadership is essential.
Strategic Thinking: Has the ability to develop long-term plans and strategies for business success.
Problem-Solving: Has the capacity to identify issues and develop effective solutions.
Analytical Skills: Has the ability to analyze data and performance metrics to identify trends and areas for improvement.
Can work part-time EST hours
Has strong verbal and written communication skills for effective interaction with stakeholders and team members.

Benefits

Leave Credits
Stars
Prepaid HMO for emergency and out-patient needs
Annual Appraisal

Required Skills:

-Main liaison between the company and its clients focusing on setting up and nurturing long-term relationships ensuring client satisfaction and driving revenue growth. -Strategic Planning: Work with the clients to understand their needs develop and implement strategies for business growth and sustainability while keeping in mind maximizing the support available through their Smart VAs Team. -Project Management: Plan and execute projects set deadlines assign tasks and ensure successful completion by coordinating with the Operations Team and providing solutions to problems. -Metrics & Performance Tracking: Establish and track key performance metrics evaluate insights and adapt plans to keep the business aligned with its goals. -Identifying new business opportunities within their assigned accounts.

Required Education:

This is a remote position. Strategic Planning: Formulating effective long-term strategies that align with the business goals market dynamics and internal capabilities. Process Optimization: Identifying operational gaps and implementing improvements to streamline operations and increase producti...

This is a remote position.

Strategic Planning: Formulating effective long-term strategies that align with the business goals market dynamics and internal capabilities.
Process Optimization: Identifying operational gaps and implementing improvements to streamline operations and increase productivity.
Quality Control: Ensuring that the services meet established quality standards and are compliant with regulations.
Team Leadership: Empowering teams through effective leadership and mentorship to enhance performance and build a culture of positivity and engagement.
Cross-Departmental Collaboration: Working closely with other departments such as finance marketing learning and development and recruitment to achieve shared goals.
Performance Monitoring: Assessing key performance data to ensure operational efficiency and enable informed decision-making.
Compliance: Upholding company standards while ensuring compliance with legal and safety requirements.
Budgeting & Finance: Managing operational budgets analyzing financial performance and identifying cost-saving opportunities.

Requirements

Proven experience in operations management and leadership is essential.
Strategic Thinking: Has the ability to develop long-term plans and strategies for business success.
Problem-Solving: Has the capacity to identify issues and develop effective solutions.
Analytical Skills: Has the ability to analyze data and performance metrics to identify trends and areas for improvement.
Can work part-time EST hours
Has strong verbal and written communication skills for effective interaction with stakeholders and team members.