Sales Admin
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Job Location:
Alegria - Philippines
Monthly Salary:
Not Disclosed
Posted on:
26 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Sales Quality Assurance and Operations Coordinator
Job Overview:
The Sales Quality Assurance and Operations Coordinator is responsible for maintaining the highest standards of quality compliance and operational efficiency within the sales team. This role ensures that all sales activities align with company standards client expectations and regulatory requirements. The ideal candidate possesses a strong understanding of sales psychology demonstrates exceptional attention to detail and excels in communication and organization.
Requirements
Key Responsibilities:
Conduct daily audits of Zoom sales calls to ensure compliance and quality standards are met.
Review and update CRM records to maintain accuracy and data integrity.
Monitor sales team activities to ensure adherence to compliance guidelines and professional boundaries.
Perform reporting tasks and prepare summaries on sales performance and QA findings.
Verify that scheduled presentations were attended by customers as planned.
Maintain and execute auditing checklists for sales call evaluations.
Manage overflow customer appointments and assist with scheduling as needed.
Support calendar management and coordination for sales-related activities.
Provide general administrative support to the sales and operations teams.
Identify opportunities for process improvement and contribute to enhancing sales quality.
Qualifications:
Proven experience in Quality Assurance (QA) or sales auditing preferably in a sales-driven environment.
Strong understanding of sales processes and the psychology of sales.
Exceptional verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency in CRM systems and administrative tools.
Ability to learn quickly and adapt to changing processes or priorities.
Detail-oriented analytical and able to provide constructive feedback to improve sales performance.
Benefits
- Healthy supportive and conducive work environment (Great Place to Work Certified for three consecutive years!)
- Work with an innovative company delivering cutting-edge solutions across multiple industries
- Lead a team in a fast-paced high-growth environment
- Competitive salary with opportunities for career advancement
- Collaborative forward-thinking work culture
- 21 leave credits plus all client-based holidays
- HMO coverage with dependent benefits
- Exposure to world-class leadership from both local and international supervisors
Required Skills:
Key Responsibilities: Conduct daily audits of Zoom sales calls to ensure compliance and quality standards are met. Review and update CRM records to maintain accuracy and data integrity. Monitor sales team activities to ensure adherence to compliance guidelines and professional boundaries. Perform reporting tasks and prepare summaries on sales performance and QA findings. Verify that scheduled presentations were attended by customers as planned. Maintain and execute auditing checklists for sales call evaluations. Manage overflow customer appointments and assist with scheduling as needed. Support calendar management and coordination for sales-related activities. Provide general administrative support to the sales and operations teams. Identify opportunities for process improvement and contribute to enhancing sales quality. Qualifications: Proven experience in Quality Assurance (QA) or sales auditing preferably in a sales-driven environment. Strong understanding of sales processes and the psychology of sales. Exceptional verbal and written communication skills. Strong organizational and time management abilities. Proficiency in CRM systems and administrative tools. Ability to learn quickly and adapt to changing processes or priorities. Detail-oriented analytical and able to provide constructive feedback to improve sales performance.
Company Industry
IT Services and IT Consulting
Key Skills
- Business Intelligence
- Digital Electronics
- Fashion Retail
- ABB
- Activex
- Data Analysis
