Global Social Commerce Growth & Activation Success Manager

Mission / Purpose

This role is accountable for the global growth profitability and adoption of SAMYs Social Commerce practice. Acting as a commercial and strategic partner this person ensures that all markets operate with scalable methodologies strong commercial discipline and clear pricing and performance standards.

Core Responsibilities

• Drive the global growth roadmap for Social Commerce defining priorities pipeline targets and adoption plans with Global and Local Growth teams.
  Own the pitch-to-fee process from opportunity scoping to pricing definition and delivery handoff.
  Develop and maintain pricing and fee models adapted to agency operations balancing internal costs creator fees and performance-based structures.

• Lead forecasting and pipeline governance ensuring accuracy visibility and profitability across all markets.
  

• Partner with Growth and Finance on procurement and MSA negotiations rate cards and commercial terms.
  

• Monitor and improve margins utilization and project profitability globally.
  

• Create and roll out commercial playbooks pricing tools and proposal templates that drive consistency and efficiency.
  

• Represent Social Commerce with strong executive presence in client and internal forums.
  

Required Aptitudes

• Deep understanding of Social Commerce platforms and ecosystems such as TikTok Shop Meta and Amazon.
  

• Proven experience in agency commercial leadership including pricing strategy revenue management and client growth.
  

• Strong financial acumen and ability to model profitability and deal structures.
  

• Excellent communication negotiation and influencing skills.
  

• Strategic and data-driven mindset connecting insights to commercial performance.
  

• Fluent English at C1 level or above.
  

Leadership Behaviors / Attitudes

• Commercially driven strategic and accountable for results.
  

• Confident and influential with high client and internal credibility.
  

• Proactive organized and entrepreneurial; creates structure where none exists.
  

• Collaborative and cross-functional trusted by Growth Finance and Delivery teams.
  

• Energetic and solutions-oriented; delivers impact and moves fast.
  

Ideal Background

• Senior commercial or growth experience within a marketing digital or social commerce agency.
  

• Proven record building pricing models and fee structures for complex multi-market clients.
  

• Previous experience at or working with TikTok Shop Meta Commerce Amazon or similar ecosystems is highly valued.
  

• Degree in Business Marketing or related field.
  

Success Metrics

• Global Social Commerce revenue growth and profitability.
  

• Accuracy and efficiency in pipeline and forecast management.
  

• Adoption of pricing frameworks and playbooks across markets.
  

• Improvement in deal margins and fee realization.
  

• Successful upskilling and enablement of local commercial teams.
  

• High satisfaction and alignment with Growth Finance and local market teams.