Software Quality Assurance Analyst

Tri-Force Consulting Services, Inc.

Job Location:

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 17-10-2025

Vacancies: 1 Vacancy

Job Summary

Title: Software Quality Assurance Analyst

Duration: 12 Months

Client: Philadelphia Gas Works

Location: 800 W. Montgomery Ave Philadelphia PA 19122

Note: Hybrid role (3 days onsite and 2 days remote) and face- to- face interview is compulsory

Position Overview

We are seeking a detail-oriented and experienced Software Quality Assurance Analyst to support a variety of IT/IS and business application initiatives.
The contractor will be responsible for the full QA lifecycle from requirements analysis through test planning design execution and reporting across multiple platforms and environments (both on-premises and cloud-based).
Assignments will vary depending on department priorities and may include functional non-functional system integration regression testing and UAT coordination.
Manual testing will be the primary focus (approximately 90%) with limited automation activities currently being explored and developed.

Key Responsibilities

Analyze and interpret business and functional requirements; maintain end-to-end requirements traceability in ALM Quality Center.
Design execute and maintain detailed manual test scripts covering functional integration and regression scenarios to validate technical functionality and end-to-end business processes across on-prem and cloud environments. Ensure all test cases are traceable to business and system requirements and follow established documentation standards.
Create and execute automated tests where appropriate leveraging tools such as UFT LoadRunner or similar frameworks to improve test efficiency reusability and repeatability.
Validate APIs by designing and executing test cases to verify request/response accuracy parameter handling data integrity and error conditions.
Perform both functional and integration testing of API endpoints to ensure proper system interoperability and adherence to business and security requirements.
Verify reports and underlying data using SQL/PLSQL ensuring outputs (e.g. Tableau Power BI) accurately reflect data from source systems. Validate joins aggregations business rules and calculated fields to confirm the integrity and reliability of analytical and operational reporting.
Log track and retest defects within ALM QC ensuring each issue is well-documented reproducible and properly categorized. Partner with developers and business subject matter experts to analyze impacts confirm resolutions and maintain transparency throughout the defect lifecycle.
Support User Acceptance Testing (UAT) planning coordination and execution with business stakeholders ensuring test scenarios align with real business processes and requirements.
Provide guidance during execution track results document findings and assist with defect resolution and sign-off activities.
Participate in peer reviews providing constructive feedback on test documentation results and process improvements.
Adhere to established QA procedures documentation standards and templates to ensure compliance with organizational QA policies.
Provide clear and concise daily progress updates and participate in QA status and review meetings.
Collaborate with and support other QA team members on shared initiatives and cross-functional testing efforts as needed.

Required Skills and Experience

Minimum 5 years of hands-on QA experience including test planning test design scripting execution and defect management.
Proven expertise in ALM Quality Center (requirements management test design execution tracking defect lifecycle management reporting).
Strong SQL/PLSQL skills for test data setup data validation and backend verification.
Solid understanding of QA and project management methodologies SDLC and defect lifecycle management aligned with IEEE ISO or other similar industry standards.
Experience with testing web applications APIs and Windows-based systems across multiple platforms and environments.
Excellent analytical documentation and communication skills with high attention to detail and process consistency.

Preferred Qualifications

Familiarity with utility industry systems including Customer Information Systems (CIS) billing meter data management collections or field service operations.
Experience with LoadRunner UFT or other test automation tools (script creation execution and result analysis).
Experience validating BI/analytics reports using Tableau or Power BI.
Professional certifications such as ISTQB CSTE or equivalent QA credentials.

Performance Expectations

Maintain complete requirements-to-test coverage with measurable traceability in ALM QC.
Deliver high-quality test documentation and consistent accurate execution results.
Ensure accurate and timely defect reporting retesting and closure.
Demonstrate adherence to internal QA standards templates and reporting expectations.
Contribute to continuous QA process improvement and knowledge sharing within the team.

"If you are: bright motivated skilled a difference-maker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multi-task communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why you think you are a fit."

About Us:

Since 2000 Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing software development (web and mobile apps) systems integration data analytics system automation cybersecurity and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity increasing efficiencies through automation and lowering costs. Our clients benefit from our three distinguishing core values: integrity diligence and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nations fastest-growing companies.

Required Skills:

Minimum 5 years of hands-on QA experience including test planning test design scripting execution and defect management. Proven expertise in ALM Quality Center (requirements management test design execution tracking defect lifecycle management reporting). Strong SQL/PLSQL skills for test data setup data validation and backend verification. Solid understanding of QA and project management methodologies SDLC and defect lifecycle management aligned with IEEE ISO or other similar industry standards. Experience with testing web applications APIs and Windows-based systems across multiple platforms and environments. Excellent analytical documentation and communication skills with high attention to detail and process consistency.

Title: Software Quality Assurance AnalystDuration: 12 MonthsClient: Philadelphia Gas WorksLocation: 800 W. Montgomery Ave Philadelphia PA 19122Note: Hybrid role (3 days onsite and 2 days remote) and face- to- face interview is compulsoryPosition OverviewWe are seeking a detail-oriented and experien...