Team Leader Salesforce

Position Type:

If youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.

As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary
The Salesforce Team Lead is responsible for leading coaching and managing a team of IT Salesforce professionals in software development. You will provide software development solutions to our business partners supporting our corporate objectives with state-of-the-art technology and addition to leading projects partnering with clients and developing recommended standards for software development in the organization the Team Lead is also expected to perform hands-on Salesforce work. You will use your effective communication style and IT/Salesforce background to work with a variety of audiences to lead this team to excellence.

Key Responsibilities

• Providing guidance and direction to a team of developers and other Salesforce professionals for both day-to-day activities and project-related work;

• Providing people leadership including: coaching mentoring objective setting employee performance reviews career development employee engagement onboarding and training;

• Working with the team management and business counterparts to achieve corporate and departmental goals;

• Developing and maintaining project schedules and releases while working collaboratively with other IT teams and business analysts;

• Building and maintaining positive relationships with various internal clients and external vendors;

• Analyzing and implementing process improvements;

• Managing requests and client expectations through prioritization and regular communication;

• Resource planning for both maintenance and project work;

• Evolving software development standards in the organization through recommendations training coaching and advocacy; advising senior IT leadership and architects; ensuring software development standards are communicated and understood.

• Performing Salesforce tasks as required

Required Qualifications

Education: Diploma or University degree in Information Technology or business administration or an equivalent combination of education and applicable experience

Work Experience:

5 years leadership experience.

3 years as a Salesforce professional with proven leadership capabilities

Other Qualifications:

• Knowledge of resource planning and scheduling on projects.

• Knowledge of MuleSoft is considered an asset;

• Excellent analytical decision making and problem solving skills;

• Self-directed with a high level of personal accountability and responsibility; and

• Superior interpersonal and communication skills

Language Skills:Competence in English is essential. Bilingualism is considered an asset.

Leadership Accountabilities

Values and Ethics: Is honest and transparent in dealing with issues

Engagement:Encourages collaboration and quickly finds common ground to resolve issues

People Management:Leverages skills and abilities to build a cohesive team to ensure consistency in front-line execution

Strategic Thinking:Strong analytical and problem-solving skills; strong customer service orientation

Action Management:Knows how to organize people and activities understands how to separate and combine tasks into efficient workflow

Financial Management:Understands budgeting and cost control concepts

#CBM2

#LI-VS1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process please email: .