Customer Base Manager (fmd) B2C Fixed Products
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Base Manager (f/m/d) B2C Fixed Products
Vienna asap Vollzeit unbefristet- Own and manage the commercial performance (P&L) of the existing fixed products customer base ensuring revenue growth.
- Monitor financial development of the base (ARPU) and derive and prioritize the most effective strategies to grow customer value.
- Define and execute strategic base management initiatives to increase customer value customer retention and reduce churn.
- Prioritize customer segments and value levers based on potential and strategic relevance.
- Collaborate closely with data analysts and data scientists to leverage insights ML/AI models and predictive analytics for automated value management.
- Foster cross-functional collaboration with Product Marketing Sales Finance and Controlling to align strategies and ensure cohesive value steering.
- Collaborate with Controlling and relevant Stakeholders to work together on business cases to support decisions affecting the value of the customer base.
- Manage stakeholders and management ensuring data-driven value-oriented decisions across the organization.
You bring several years of experience in a comparable role within marketing business or customer value management
You combine strong analytical thinking and ownership with a collaborative results-driven mindset
- You are familiar with process and project management and have knowledge of multi-channel and omnichannel marketing
You communicate confidently in English and have at least an advanced level of German
- We want to win together
- T- you can count on me
- We challenge the status quo
- We are optimistic about our digital future
- No bullshit bingo we are honest authentic & humorous
- We connect more with each other and with our customers
That sounds good to you
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
- Flexible working hours
- Health care
- Learning offers
- Homeoffice
- Canteen on site
- Childcare
- Benefits
- Company pension plan
We will still talk about that later but you should know: depending on your qualifications your experience and your commitment we offer an attractive market compliant salary of at least EUR 55.000 per year.
You want to find out more about us Get a glimpse of our .Required Experience:
Manager
Key Skills
- Children Activity
- Customer Service
- B2C
- Ale
- JavaScript
- Asic
About Company
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