Student Employment Coordinator

Job Description Summary
The Student Employment Coordinator provides a full range of moderate to complex administrative and operational support services to ensure efficient compliant and high-quality student employment across Chapman University. Reporting to the Supervisor Student Employment Program this role plans executes and administers on-campus and off-campus student hiring functions including managing peak periods with up to 2400 hires per cycle. The Coordinator assists with hiring managers with end-to-end processes mentors and coaches students on job readiness and onboarding and processes high volumes of employment transactions status changes and data entry with accuracy and speed. The incumbent maintains graduate assistantship hiring workflows administers PeopleAdmin user training and troubleshooting reviews and approves timecards and prepares detailed reports to monitor compliance and operational performance. This position requires strong organizational analytical and communication skills as well as proficiency with HR systems and reporting tools. The Student Employment Coordinator thrives in a fast-paced dynamic environment exercising initiative sound judgment and excellent customer service to support students hiring managers and campus partners

Responsibilities
On-/Off- Campus Student Employment Functions Assist with planning execution and administration of on-campus student employment at Chapman including Fall and Summer peak hiring seasons. Summer Hiring can range from 500-800 hires over the course of 30 days; Fall Hiring and Re-hiring range fromstudent hires within 90 days. Consequently this role requires excellent prioritization organization speed multi-tasking excellent follow-through and a personal inner drive to set and achieve big goals. Support hiring managers by providing reliable fast and efficient hiring transactions and end-to-end processes. Coordinate with mentor and coach student workers with applications job readiness coaching and onboarding processes. Consult with hiring managers to plan their hiring needs. Assist students with applications and job readiness coaching. Administrate monitor and oversee high volumes of change requests in a timely manner which entails research attention to detail problem-solving collaboration and strong verbal and written communication. Data Entry Document/Record Digitization and Maintenance Receive verify and input student data and documentation pertaining to hiring termination employee status changes and special compensation entry in HR systems Assist managers and students with questions related to employment status timecards payroll reports budget questions changes error corrections terminations etc. Verifies various hiring and personnel-related documentation. Assist on projects including Database refreshes audits retrieving information from Chapmans imaging system and Orientation Support. Maintain Graduate Assistantship Hiring Processes Ensure new hire documentation is accurate and processed rapidly. Coordinate with Grad Ed for status updates tracking and full-cycle communication. Review contracts annually with Grad Ed Provost Legal and HR to ensure accuracy and appropriate approvals. Manage Google Sheets and assist with generating updating analyzing and distributing reports. Administrate PeopleAdmin training user management effective use and trouble tickets Learn advanced PeopleAdmin functionality to train users troubleshoot issues and help create how-to guides as needed. Help new users access PeopleAdmin with the proper privileges. Approve new users new job requests candidates selected and monitor the Hiring Proposal dashboard. Create Service Level reports monthly. Run mini-training and coaching sessions. Help users customize their filters shortcuts and dashboards Ensure job postings are closed in a timely fashion. Reporting Systems Analysis Timecard Management and Correspondence Administration Fluency with Excel Word Outlook and PowerPoint and learn other tools including RiskAware PeopleSoft TextRequest Notion and other technologies as needed Review and approve (student) timecards on a weekly basis. Timecard volumes range from 80 to 100 timecards weekly / bi-weekly. Therefore attention to detail analysis quality review math efficiency and critical thinking are necessary Prepare reports including Federal Work Study overage and hour burn-down. Research and report on any variances by extracting data from Panther Analytics and tracking systems (PeopleSoft and PeopleAdmin) and then updating and analyzing information in Excel Google Sheets. Reports need to be neat intuitive and accurate. Communicate with hiring managers payroll and student workers via Outlook and Teams. Assist with updates to Google Sheets and other department databases.

Required Qualifications
Bachelors degree in Human Resources Business Administration or a related field is strongly preferred. Prior Human Resources and/or Recruiting experience with 3 years of relevant experience. Highly developed organizational prioritization and time management skills to effectively achieve multiple outcomes. Ability to maintain patience focus positivity and perspective in a results-oriented fast-paced environment. Must have exceptional prioritization multi-tasking and follow-through skills. Self-driven. Loves to set goals and succeed. Self-actualized where there is a gap does not wait to be told what to do. Continuously identifies areas for improvement identifies options and recommends alternatives. Analytical and critical thinking skills and the ability to organize analyze summarize and effectively tailor and present initiatives to a diverse group of constituents. Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect collegiality and kindness. Highly collaborative and diplomatic with an ability to use high-level discretion and maintain a high level of confidentiality. Great customer service acumen enjoys delivering superb service. Emotionally intelligent with a demonstrated ability to handle extremely difficult or volatile situations/individuals effectively. Political acumen and sensitivity to the differing perspectives and political circumstances within all levels of the Chapman University organization. Experience working with process analysis. Knowledge of methodologies associated with the analysis of processes and problems information flow and design is preferred. Technical tool savviness and a continuous ability and appetite to learn. Assimilate and use new technology easily. Software used in this department includes: PeopleAdmin PeopleSoft Campus Solutions Panther Analytics DocuSign RiskAware TextRequest Notion Outlook Teams Word Excel Zoom Bookings and more!